Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 42.5 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate or equivalent experience

Work setting

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Hospitality industry Staff accommodation available Hotel, motel, resort Rural area Remote location Willing to relocate

Tasks

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Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Multi-line switchboard Word processing software Central reservation system (CRS) Spreadsheet Internet

Security and safety

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Criminal record check

Transportation/travel information

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Own transportation Willing to travel

Personal suitability

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Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player

Screening questions

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Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Experience

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1 year to less than 2 years

Other benefits

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Free parking available Learning/training paid by employer * On-site housing options