Job Description

Oona Wellness Group is seeking an outgoing and professional receptionist for various evening and weekend hours in our Toronto studio. We are looking to staff the following hours: 1-3 weekday evenings per week from 4pm-close (usually around 7 or 8pm), also alternating Saturdays from about 8-2 and potentially every Sunday or every other Sunday. Responsibilities and Duties:

• Warmly greeting clients with a smile and ensuring they receive and complete any paperwork required for their appointments
• Answering the phone and email in a friendly and professional manner, booking appointments, registering clients for classes. Dealing with questions, cancellations.
• Processing insurance claims online and accepting payments for appointments.
• Verifying sales and insurance reports from the previous day and following up with clients and insurance companies on outstanding payments
• Handling and discussing patients\xe2\x80\x99 private medical information with discretion and professionalism.
• Keeping the waiting room, and clinic rooms organized, stocked and looking great
• Assisting practitioners and instructors as needed; troubleshooting complications as they arise
• Keeping all clinic spaces tidy and clean
• Maintaining inventory of retail and clinical supplies
• Other duties as required

Qualifications and Skills:

• Great communication skills (written and verbal)
• Good problem-solving skills
• Must be friendly and not easily flustered \xe2\x80\x93 our office is a low-stress environment but can be quite busy
• Must be able to handle a fast-paced, busy environment and be proactive/take initiative during down time
• Computer skills including G Suite, MS Word and Excel. Must be comfortable using Macs.
• Bonus points for candidates that have used Slack, Mindbody Online or JaneApp

PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION - applications without a cover letter will not be considered. Tell us why you\'re great and why we should hire you! We thank all applicants for their interest, however only those that are being considered for an interview will be contacted. Job Types: Part-time, Permanent, Casual Salary: From $18.50 per hour Expected hours: 4 \xe2\x80\x93 15 per week Benefits:

• Casual dress
• Company events
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Administrative experience: 1 year (required)

Work Location: In person