Job Description

About Us

Carefor is Eastern Ontario's largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we're looking out for you and your family. At Carefor, we know our work matters, and we're proud of the impact we have in people's lives.

What You Will Do:

Greets clients and visitors, and directs them to the appropriate staff or area Receives and directs incoming phone calls Screens all visitors as per Carefor defined protocols Receives and processes cash donations Receives deliveries from vendors Assists administrative staff with overflow work, such as data entry, photocopying, and correspondence Maintains reception area, keeping it sanitized and free of clutter. Consistently focuses on the client/customer Approaches a task, carrying it out and taking responsibility for how it turns out Protects the safety and welfare of others Performs in accordance with the mission, vision, and values of the organization Uses sound knowledge and skill in work/role performance Striving to anticipate and exceed the needs of clients Involving clients in decision making Monitoring and evaluating results/outcomes Advocating the needs of clients Participates effectively as a team member Values and respects individual contributions Shares knowledge and experience Shares accountability for team efforts On-going work process review and evaluation Looks for ways to improve work or care processes, based on results and/or evidence Asking questions until understanding is achieved Being receptive to new ideas and willing to try new methods and approaches Being able to adapt to change as the job requires Accepting the challenge of self-directed learning Respecting others' values and opinions Demonstrating genuine regard and compassion for others Respecting the confidentiality and integrity of others Appreciating and celebrating the contributions and successes of other individuals and groups Functions and reports in compliance with the Occupational Health and Safety legislation & regulations, and Carefor policies and procedures. Participates in health and safety training including WHMIS and applies this knowledge in the workplace. Wears or uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices so as to change or negate their functions.

Qualifications

Highschool diploma or acceptable combination of education and experience Minimum one year experience in an office environment Experience in Health Care or Community Support setting is an asset Experience in Microsoft office (Word, Excel, Outlook) Experience in handling confidential information Bilingualism (English/French), an asset Ability to interact effectively both verbally and in writing with internal and external clients. Ability to function as an effective team member and work cooperatively and respectfully with others Able to adapt to change as the position requires, receptive to new methods and ideas

What We Have to Offer You

Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP) Employee and Family Assistance Program Professional Development Opportunities Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries A collaborative, diverse and inclusive team culture Wellness program Company events Work-life balance
Job Type: Part-time

Pay: $17.98-$20.59 per hour

Education:

Secondary School (preferred)
Experience:

an office environment : 1 year (required) Health care or community Support: 1 year (preferred)
Work Location: In person