Job Description

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM's list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.Job SummaryHow you will make an impact:
You will be responsible for establishing a welcome, warm, and professional atmosphere for all our clients, new hires, customers, and employees.As a Receptionist, you will:

• Greet and handle visitors with a positive attitude.
• Answer telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
• Handle on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
• Implement established security policies and procedures with regards to arriving and departing visitors, contractors, delivery people, etc.
• Handle car service requests for visitors and staff members.
• Communicate requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries)

About you:

• Two to three years of experience in a client service/reception position within a hospitality or corporate environment
• Proficiency in Microsoft Office Suite and knowledge of office technology/equipment
• Excellent listening and verbal communication skills
• Discreet, ethical, and committed to maintaining a high degree of confidentiality

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group