Job Description

Job Type:

Part-Time - Weekend Shifts

We are looking for a compassionate and organized

Receptionist

to join our team. You will be the first point of contact for pet owners. In addition to providing excellent client service, you will play a key role in managing the flow of the clinic, coordinating with the team, and ensuring a smooth and responsive front-desk operation.

We are looking for someone to commit to at least two of the following shifts each weekend (20 - 24 hours per week).

Friday: afternoon/evening shift Saturday: day shift Sunday: day shift

Key Responsibilities

Greet and assist clients and their pets with empathy and professionalism Triage and manage phone calls and gather critical information Coordinate and monitor patient flow, prioritizing emergencies and managing wait times Maintain real-time communication with clients and the medical team to support seamless care, ensuring continuity through the weekend Be the software 'super-user' in the clinic, training, supporting and trouble shooting to ensure accurate management of patient records Process deposits and payments and handle client financial questions Maintain a calm, organized, and clean reception and waiting area Take initiative to solve problems and support clinic operations Take a lead in administering the social media profile

Required Qualifications

Minimum 1 year of experience in a veterinary clinic, animal hospital, medical office, or similar client service environment Creates and fosters a supportive team environment Strong organizational skills Excellent communication skills Ability to stay composed and professional during emergencies or high-stress interactions Proficiency with computers and comfort learning new software systems Reliable and consistent weekend availability (2 shifts per weekend required)
Job Type: Part-time

Expected hours: 20 - 24 per week

Work Location: In person