Job Description

OVERVIEW



Reporting to the Credit Manager, the Receptionist/Administrative Assistant ensures that incoming phone calls and clients are treated professionally. Assist the Accounts Receivable Department by managing various tasks. Also offers diversified administrative assistance to the company.



Performs all other related tasks, all in accordance with the internal procedures and rules of the organization.



RESPONSIBILITIES



Reception 70 %

Manage incoming calls and answer queries made over the phone. Transfer calls to the appropriate people and take adequate messages when necessary. Welcome, help and/or assist visitors and the general public. Ensure that the showroom is clean, always organized and prepare the necessary for events and seminars. Maintain the Kitchen (Coffee Machines, Run Dishwasher (end of each day), Place Milk Order).

Administration 20%

Open and stamp dates on general correspondence. Maintain the general filing system and file all correspondence. Administrative tasks when required for different departments (sales, operations,marketing, human resources, etc.). Keep different lists up to date, such as phone list, workstation, etc. Responsible for various translations.

Support to the credit department 10 %

Account Management (Opening & Closing of Accounts, Modification to account information). Daily Credit Card Posting. Any other related tasks. Reconcile customer accounts and resolve any billing discrepancies.

QUALIFICATIONS AND SKILLS



Good interpersonal skills. Demonstrate initiative and be proactive. Ability to work in a team and willing to help. Positive and welcoming attitude. Demonstrate dynamism and a positive attitude. Be able to multitask. Demonstrate good ability to organize activities and meet non-negotiable deadlines. Demonstrate rigor and thoroughness. Have a high school diploma. Have a minimum of 1 year of experience in similar functions. Proficiency in spoken and written French & English needed to ensure communication with clients, suppliers and employees, across Canada. Strong data entry skills. Master the MS Office suite (Excel, Word and Outlook). * Knowledge of SAP would be an asset.