Job Description

Powell People Solving Problems As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional & friendly working environment. Based out of the Electrical Division Edmonton (EDE) location, the Receptionist will report to the Executive Assistant of the General Management department. The Receptionist is responsible for welcoming and assisting visitors, maintaining the telecommunications systems, general office duties and front-end security. Essential Responsibilities

• Answer phones, emails and inquiries while providing helpful, professional, and exceptional customer service reflective of the organization.
• Greet visitors, determines need, and announces them appropriately in a professional, polite and timely manner.
• Manage front-end security by following procedures, monitoring Traction Guest system, issuing visitor badges, providing visitor safety orientations and reporting suspicious activity.
• Sort and distribute incoming mail, prepare outgoing mail, organize courier deliveries and accept and sign for packages.
• Monitor shipping gate computer screens and provide access during the appropriate times of business or as directed.
• Track Power of One program, complete with receiving approvals and preparing certificates.
• Maintain all phone/address lists for all divisions and locations.
• Assist Accounts Payable and Receivable as directed.
• Prepare correspondence, documents, update databases, spreadsheets, photocopy, fax and other special projects when assigned.
• Monitor, control and order office supplies.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Responsible for the duties outlined in the Emergency Evacuation Procedure.
• Ensure back up when absent from reception desk.
• Other duties as assigned.

Core Competencies

• Sees the world through the eyes of our customers (internal and external), understands their needs, exceeds their expectations and establishes and sustains relationships.
• Balances interests of a variety of customers; readily readjusts priorities to respond to pressing and changing demands.
• Believes and displays through actions that our customers represent our current success and remain vital to our future growth.
• Works across organizational and global boundaries, creatively utilizing a multitude of resources.
• Provides timely and accurate information to key stakeholders.
• Uses email and other electronic communications appropriately and effectively.
• Is proficient in a variety of communication styles and uses the appropriate style that suits the message and the audience.
• Demonstrates tact and diplomacy in dealing with others.
• Maintains composure under stress and utilizes prioritization skills to respond effectively.
• Responds professionally under all circumstances.
• Conscientious, thorough, accurate, and reliable when performing and completing job tasks.
• Able to solve small problems with little input and supervision.
• Ability to protect and manage private and confidential information and displays good judgement.
• Represents organization in an ethical and professional manner.
• Detail oriented with a critical degree of accuracy regarding data entry and analysis.

Qualifications

• Minimum education level of a High School Diploma is required.
• 2-3 years Reception experience preferred.
• Intermediate level computer skills in MS Office products including Outlook, MS Teams, Excel, Word and other programs.
• Oracle systems experience is an asset.
• Accurate and efficient typing skills.

Working Conditions

• Temperature controlled working environment.
• Job requires working in an office setting.
• Working in front of a computer for the majority of the shift.

Physical Requirements

• Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs.
• Bending the body at the waist, the legs at the knees, and extending arms and hands in any direction in a repetitive manner.
• Using upper extremities to apply or exert a force up to 20 lbs.
• Typing or applying pressure to an object with fingers and palm.

Who we are Powell Canada Inc. is a subsidiary of Powell Industries, which is located in Houston, Texas. Globally, we have over 70 years of experience. Powell Canada is a reputable electrical manufacturing, valve servicing and electrical/instrumentation contracting company. We hold a strong industry presence with offices located in Acheson, Calgary and Montreal. Powell strives to create one unified company through training, communication and leadership. We offer diversified services based on our customers needs, keeping us on the cutting edge of new products and services within our industry. Your Partner in Safety Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer, only those candidates selected for an interview will be contacted. Powell Canada, Inc is an equal opportunity employer.
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