Job Description

FOXY BOX LASER + WAX BAR KAMLOOPS

OK SO... WHO ARE WE?

We are Kamloops' ONLY gender neutral hair removal bar. We wax + laser ALL bodies and strive to make our clients feel empowered every time they walk out of our doors. We believe feeling foxy is not a luxury...it's a basic human right.

Through our authentic, kind, and no-BS approach, we're working to inspire and empower millions to celebrate their uniqueness and rock what they've got!

We're committed to dispelling the discomfort surrounding hair removal and proving that a Foxy Box IS the key to happiness.

WHAT WE LOOK FOR

:

The

NECESSARY qualities required of ALL Foxy Box employees are as follows:

1.

Empathy:

the ability to understand and share the feelings of those around them (whether it be fellow team members or clients) and act accordingly.

2.

Positive Attitude:

an optimistic outlook on life, a cheerful disposition, the ability to make light of any situation and have a supportive impact on those around them.

3.

Self-Responsibility & Reliability:

the courage to own one's mistakes, the drive needed to follow through on commitments, the integrity to be accountable for the things that are under one's control, power or management.

4.

Body Comfortability:

feeling at ease discussing, intimate care for all bodies, as you help clients feel confident and comfortable with their grooming needs. (Yes that does include using the proper terminology!)

5.

Exemplary Customer Service:

providing the BEST customer experience with education-based product sales every time!

JOB DESCRIPTION

:

As a

Reception/Client Care Specialist

, you are the first point of contact for clients, embodying Foxy Box's brand promise and core values in every interaction. Your role is crucial to delivering exceptional customer service, maintaining cleanliness, and ensuring the shop runs smoothly. You will also educate clients on aftercare and product knowledge, contributing to their overall experience and participating in community events.

RESPONSIBILITIES:

Fufilling our brand promise of: providing The Best Hair Removal Experience Ever. Period. Promoting the Foxy Box brand and our product offerings. Client communication; answering phone calls, emails, text messages, in-person inquiries. Guiding clients in their home care routine and selling retail products, based on individual client needs. Using Zenoti platform to manage client bookings and appointment book management. Cash handling and balancing. Receiving, sorting and organizing retail inventory and other administration duties. Keeping the facilities up to BC Public Health standards. Supporting Vagicians as needed (we're a team!)

WHAT'S IN IT FOR YOU:

TIPS and unlimited COMMISSIONS, and performance based BONUSES! Staff DISCOUNTS on products and services, even laser! FUN, inclusive, fast paced environment. Casual dress with dress code. Full-time and part-time positions. Supportive management team, we LOVE to spoil our incredible talent. Trusted, supportive, fun, NO-BS team and team building events.
Sound like a good fit? Let's bring you to the den for an interview!

Please apply through this job ad! Please note due to the volume of responses, all blank aplications will be automatically rejected. Most of our team were hired by their AWESOME vibes! Be descriptive and personable in your application questions!

Our manager will be reviewing applications and conducting phone screenings with those selected for interviews within theweek

Learn more about us @ www.foxyboxwaxbar.com

Job Types: Part-time, Permanent

Pay: $17.85-$22.00 per hour

Expected hours: 26 - 30 per week

Additional pay:

Bonus pay Commission pay Overtime pay Tips
Benefits:

Casual dress Company events Flexible schedule Store discount
Flexible language requirement:

French not required
Schedule:

Day shift Evening shift Holidays Morning shift Weekends as needed
Application question(s):

Do you know anything about Foxy Box? What makes you want to work with us? On a scale from "Stone Ages" to "Total Pro," how comfortable are you using a Windows computer, Excel, Word/Google Docs, Canva, Meta and mobile devices? (Be honest - we won't judge. Unless you say "what's a computer?") Our brand promise is "We Don't Beat Aound the Bush." We are the Brazilian experts! Are you comfortable using the correct medical termonology with clients? As well as comfotable talking about intimate areas + services to clients?
Work Location: In person

Expected start date: 2025-07-02