Job Description

Job Title: Receptionist / Clinical Assistant
Location: Comox Denture Clinic - Comox, BC
Job Type: Part-Time or Full-Time
Starting Wage: From $25/hour (based on experience)
Benefits: Comprehensive Health Spending Account

About Us
Comox Denture Clinic is a welcoming, patient-focused practice providing the full scope of denturist services in the Comox Valley. We value professionalism, compassion, and a family-first approach--supporting both our patients and our team in every interaction.

Position Overview
We are looking for a Receptionist / Clinical Assistant who is friendly, organized, and eager to learn. In this dual-role position, you'll be the first point of contact for our patients and also support the clinical team with administrative and occasional hands-on tasks.

Whether you're experienced in dental reception or new to the field with strong customer service skills, we're happy to provide training for the right person.

Key Responsibilities

Reception & Patient Coordination Greet patients warmly in person and over the phone Schedule, confirm, and manage appointments using DOM X practice software Answer inquiries and provide information about services and follow-up care Collect payments (cash, cheque, card) and maintain accurate records Communicate with patients about treatment timelines and lab case pickups Coordinate paperwork and assist with insurance documents, if applicable Administrative & Clinical Support Maintain accurate and confidential patient records Perform data entry, filing, and document organization Use Google Suite (Docs, Sheets, Calendar) for internal communication and task tracking Track and organize lab cases (repairs, relines, new dentures) Monitor and order office supplies as needed Optional: support basic sterilization and operatory setup (training provided) Assist in any way as directed by office management staff and/or denturists to fulfill the goal of caring for our patients
Qualifications

Friendly, professional demeanor with excellent communication skills Strong organizational skills and attention to detail Experience in a healthcare or customer service setting preferred Comfortable using digital tools and software (Google Suite and DOM X) Ability to multitask and work independently High school diploma or equivalent required; healthcare admin certification a bonus Willingness to learn denture terminology and clinical processes Commitment to patient confidentiality and high ethical standards
What We Offer

Wages Starting at $22/hour, depending on experience Comprehensive Health Spending Account Family-first, flexible work environment Flexible start and finish times for both part-time and full-time team members Training and opportunities to grow your skills in a respected healthcare setting A supportive, team-oriented clinic where your contribution is valued
Apply Now
If you're ready to join a friendly, patient-centered team that supports work-life balance, we'd love to hear from you.

Please email your resume to mike@comoxdentureclinic.ca
Subject Line: Receptionist / Clinical Assistant Application - Comox Denture Clinic

Job Types: Full-time, Part-time, Permanent

Pay: From $25.00 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Vision care
Flexible language requirement:

French not required
Schedule:

4 hour shift 8 hour shift Day shift Monday to Friday
Work Location: In person

Expected start date: 2025-08-13