Job Description

Job Title:

Real Estate Client Care Coordinator

Location:

High Park, Toronto, ON

Job Type:

Full-time, In-person / IN OFFICE!

Salary:

$45,000-$55,000 per year

About the Role

We're looking for a proactive and detail-oriented

Client Care Coordinator

to join a dynamic real estate business in High Park. This role is ideal for someone with a strong background in client service and real estate administration, who loves creating memorable client experiences and keeping operations running smoothly.

You'll be the go-to person for client touchpoints, event planning, marketing execution, and administrative support--including handling real estate paperwork and ensuring compliance. Your organizational skills and creativity will allow the agent to focus on listings, CMAs, and transactions.

Key ResponsibilitiesClient Experience & Relationship Management

Organize, manage, and process real estate paperwork Track and coordinate client gifts, pop-bys, anniversaries, and life milestones Manage and maintain the CRM/database (dates, notes, categorization) Deliver high-touch service to ensure clients feel appreciated Support and enhance the post-sale experience

Marketing & Events

Plan and execute client appreciation events and seasonal campaigns Manage the marketing calendar and support overall brand presence Design branded content in Canva for social media, newsletters, and other marketing initiatives Schedule and publish content across platforms (Instagram, Facebook, YouTube, etc.) Coordinate with vendors such as photographers, stagers, printers, and more Contribute creative ideas for campaigns and promotions

Real Estate Administration & Systems

Organize, manage, and process real estate paperwork (listing documents, buyer/seller agreements, offers, etc.) Ensure accuracy and compliance with RECO and brokerage requirements Maintain and track files across platforms such as Trello, Follow Up Boss, and internal systems Keep websites and digital platforms up to date with current listings and materials Support the agent with daily administrative tasks and internal coordination

Qualifications

2+ years of experience in marketing, client service, or operations (real estate experience strongly preferred) Direct experience with real estate paperwork and transaction coordination is a major asset Proficient in Canva, Google Workspace, and social media platforms Familiar with CRM systems (e.g., Follow Up Boss or similar tools) Strong time management, organizational, and communication skills Able to take initiative, work independently, and solve problems proactively Bonus: Experience in video editing, database management, or real estate software

Work Style & Personality Fit

You thrive behind the scenes, bringing systems and ideas to life You enjoy coordinating events, organizing people, and streamlining operations You're detail-oriented, dependable, and love making others look good You're resourceful and solutions-focused with a warm, client-first mindset

Compensation & Schedule

Salary:

$45,000-$55,000 (commensurate with experience)

Hours:

Full-time, 40 hours/week

Location:

In-office (High Park area)

Perks:

Free parking, flexible hours, team events, growth opportunities
Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Schedule:

Monday to Friday
Work Location: In person