Rocky Mountaineer is the world\xe2\x80\x99s largest privately owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes.
Reporting to the Manager, Rail Operations, the Rail Operations Specialist is an integral team member of Rocky Mountaineer\xe2\x80\x99s Operations Centre. The Rail Operations Specialist is the central communication link between all departments involved in the movement of RM trains and coordination of yard switching.
As a Rocky Mountaineer team member, you will be working alongside a diverse group of people who are committed to working together, supporting our values and ensuring we are always on brand as a world class luxury rail tour company.
This position is deemed Safety Critical and pre-employment testing will be required. Final candidates must successfully pass a safety critical medical exam and will undergo medical monitoring as prescribed by Transport Canada. This position requires you to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, the public, property or the environment.
What we offer: Year-end retention bonus of $1,000.00 will be offered (conditions will apply) Competitive Wage Friends & Family Discounts for rail journeys and merchandise 100% employer paid extended health and dental and vision Employer RRSP Matching Program Bonus Program 3 weeks vacation to start High performing and supportive team Fun team events like BBQ and carwash fundraiser, golf tournaments, annual Christmas party, and more!
Key Areas of Accountability
Ensures the safe, efficient and on time performance of RM trains
Ensures train consists support demand and facilitate job briefings to maximize yard efficiencies
Coordinate optimal arrival and departure times of RM trains with other departments
Provide guidance and support on escalation protocol for incident recovery and reporting
Communicate expected operating conditions with Train Manager & Operations Centre team
Produce train performance reports, and continual train performance updates
Manage Operations Emergency Line and incident reporting/recording
Participates on operations performance conference calls with Host Railways
Safety
Comply with all Canadian Railway Operating Rules (CROR), and General Operating Instructions (GOI) and all other safety policies, procedures & rules