Job Description

Operations Specialist
OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 5,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.
We are ambitious, results-focused, and forward-looking. At OTT, you’ll get numerous opportunities to learn and grow, alongside a cohort of talented people from diverse backgrounds and industries. Tackling business challenges in a collaborative and innovative environment, you’ll be encouraged to be your best self and make a meaningful impact.
As an Operations Specialist, your role will be to support the overall marketing operations by performing all duties professionally and efficiently. Marketing Operations will involve a variety of key issues such as marketing data analysis, online marketing planning, CRM system management, and will also have skills in email marketing.
To be successful as an Operations Specialist, you must organize, direct, and control the organization in a way that ensures limited resources are put to the best use.
Job Responsibilities of An Operations Specialist

• Assist the marketing manager in planning, organizing, and coordinating functions relating to the operation of the marketing department.
• Be responsible to overall planning/management/execution of branded online and offline activities to attract customers and increase brand market share.
• Responsible for the monitoring and analysis of relevant data, including the analysis of market data, and the development of relevant work optimization plans.
• Responsible for the maintenance and management of brand social media, official brand emails and other platforms.
• Keep up to date with the current market trends and industry forecasts.
• Coordinates with different departments to achieve optimal work production across the board.

Qualifications for Operations Specialist

• Bachelor’s degree in marketing, business, or similar field
• 2+ years of relevant work experience
• Good understanding of Email Marketing
• Knowledge of CRM Tools
• Strong problem-solving and analytical skills
• Excellent oral and written communication skills in English and Chinese
• High self-initiative with the ability to work well under pressure
• Able to work effectively with minimal supervision
• Strong knowledge of all common office software.
• Knowledge of SEO (Preferred)

Benefits: OTT Financial Group Provides:

• A comprehensive salary
• A good group-benefit package with medical, dental, and vision coverage
• A dynamic, collaborative, progressive, and high-performing team
• A variety of opportunities for personal growth
• Learning & development stipend.

Apply now and unleash your full potential.
OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.