Job Description

Date Posted: 2024-03-01
Country: Canada
Location: AIC, 6001 Grant McConachie Way, Richmond, British Columbia, V7B 1K3, Canada
Position Role Type: Unspecified
Collins is seeking an experienced onsite Radio Field Service Technician. The candidate will be responsible for managing day-to-day priorities in solving clients VHF/UHF Radio, Telephone, Networking & PC related issues based out of our Richmond, BC office.
Primary Responsibilities:

• Coordinates, prioritizes and resolves issues encountered by customers.
• Analyze system failures, identify and restore equipment malfunctions and failures.
• Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing, and removing equipment.
• Conducts technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
• Manages technical products, services, logistics and provisioning, quantity surveying, and configurations to assigned customers.
• Troubleshoots technical problems and recommends actions to company or customer representatives.
• Assesses product needs in accordance with customer specifications.
• Install & maintain digital wireless communication equipment in the VHF, UHF, 800 MHz bands operating on trunking or conventional modes
• Install & Maintain dispatch console systems.
• Manages statement of work to meet customer and contract requirements.
• Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
• Will communicate and interact, both verbally and written, with English speaking customers
• Travel 30%
• Will be working to various locations where valid Canadian citizenship, valid drivers license and vehicle are required.
• Monday to Friday workdays with rotational on call
• Applicants will be subject to a government security screening

Basic Qualifications:

• Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) or network/electronics technical degree, with a minimum of 4 years of relevant experience
• Experience working in the RF field
• Basic troubleshooting skills and knowledge of how to use RF testing equipment.

Preferred Qualifications:

• Be self-motivated and able to work effectively both in a team environment and under minimal supervision in the field.
• Completion of a practical course in the RF Radio & Electronics
• Completion of a practical course in Networking

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market.
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, were solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.
Collins Aerospace Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Collins offers competitive benefits including.

• 3 weeks paid vacation.
• Extended health care, dental, vision, and more.
• Life & Long-term disability
• Group RRSP with company contributions up to 18% combined
• Ongoing training and education
• Employee tuition reimbursement in select areas
• Onsite Parking
• Located near public transit.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team thats redefining aerospace, every day
Pay Range:
Pay Range $45,000.00 - $89,000.00
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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