Job Description

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BRC is seeking an enthusiastic and detail-orientated Quoting Systems & Process Coordinator to join our growing and dynamic Product Solutions Team at BRC. BRC is a highly efficient and flexible manufacturing facility located in Georgetown, ON specializing in case good production for furniture.
THE OPPORTUNITY:
Position Summary:
The Quoting Systems & Process Coordinator ensures the accuracy and efficiency of quoting tools and processes within the Product Solution team. This role maintains quoting systems, reviews imported quotes for proper product setup, resolves discrepancies, and communicates updates to stakeholders. You'll develop and deliver training materials, coach team members on quoting procedures, and ensure adherence to best practices. In this role, you'll review product specifications, guide teams through complex pricing models, and recommend cost-saving alternatives for large projects, including special finish inquiries.
Collaboration is key-you'll work closely with Marketing and New Product Development to create product layouts that align with business goals and market trends. You'll also contribute to product enhancements by sharing feedback from the Product Solution team, adding products identified as favorites to the CET Catalogue, and ensuring the Product Solution team is prepared for upcoming product launches. As the Quoting Systems & Process Coordinator, you'll play a pivotal role in the Product Solution team's success by maintaining efficient quoting tools and fostering a culture of knowledge sharing.
Responsibilities

• Develop and deliver training programs for new hires and provide ongoing coaching for existing team members on quoting tools, pricing strategies, and departmental standards.
• Maintain and update training materials to reflect current practices and assess training to ensure the team performs at its best and stays consistent.
• Act as a backup for the Sales Coordinator.
• Step in during high-volume periods to support the Product Solutions team as needed.
• Provide daily support to the Product Solution team by addressing inquiries related to products, discounts, and pricing strategies.
• Serve as a liaison between the Product Solution and Design teams, leading one-of-a-kind product requests, setting pricing rules, and ensuring smooth information flow for accurate quoting.
• Support large projects by providing quoting and pricing assistance, attending meetings to review specifications, identifying cost-saving solutions, and ensuring pricing accuracy.
• Validate all imported quotes, document discrepancies and follow through until resolution.
• Log, communicate, and manage system issues, enhancements, and updates; participate in BETA testing to support tool improvements.
• Own internal quoting tools, including price calculators, vendor pricing, exchange rate, and pricing rule documentation. Collaborate with AI developers to improve and test pricing rules and calculators.
• Managing products identified as Favorites, validating requests, defining pricing, and communicating updates to the team.
• Build and maintain CET catalogues for various product categories.
• Manage the Product Enhancement List, collaborating with Product Development to integrate feedback and propose improvements that align with team needs and market trends.
• Collect and act on feedback from the Product Solution team regarding quoting tools, processes, product trends, and system improvements.
• Manage quotes that require a special finish, ensuring the team has accurate guidance on pricing important details requiring to be identified on the quote.
• Ensure the successful execution of departmental initiatives, pivoting as needed to meet urgent requirements or changing priorities.
• Prepare the team for upcoming product launches by gathering and communicating relevant information on new products and system changes.
• Assist in creating and maintaining departmental forms, policies, and SOPs, ensuring alignment with current practices and systems.
• Perform other duties as assigned to support the Sales Admin department.

Requirements:
BRC is seeking passionate candidates who possess the following experience and competencies:
To be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2 - 3 years' experience in following areas:
• PC Skills: Microsoft Windows including Word, Excel, PowerPoint, CRM Software
• Project Matrix, Project Spec and AutoCAD or Solidworks.
• Appropriate knowledge of product design/ engineering and development/ manufacturing processes.
• Proficiency in digital design and communications software packages. Adobe, Photoshop, and Microsoft Office.
• Ability to clearly communicate to suppliers, vendors, sample department and department heads with excellent verbal, written and drawing skills as a form of visual communication.
• Project Management - Planning and effective execution of projects within predetermined time and budget constraints.
• Must be able to modify existing drawings and create new drawings in a timely fashion.
• Furniture knowledge and experience is a requirement; experience at an office furniture dealer and/or furniture manufacturer would be an asset.
• Strong analytical and problem-solving skills required in previous roles

Added Value:

• Post-secondary degree or diploma.
• Experience reading and interpreting architectural plans, specifications, and elevations.
• One to two years of related work experience: commercial office furniture, architecture and interior design, commercial real estate, construction.
• Experience learning new, complex software for daily use.
• Experience in prototyping/model making and 3D problem solving.
• Knowledge of mechanical connections and fasteners.
• Experience or knowledge of processes involving wood and plywood manufacturing.
• Experience developing parts and systems for products, specifically furniture.
• Excellent customer service skills, including good collaborative and interpersonal skills (teamwork)
• Excellent problem-solving skills and willingness to take the initiative and a positive and enthusiastic attitude.
• Flexibility to pivot on a dime, switching from one project to another without confusing the details.
• Excellent oral and written communication.
• A preference for working in a fast-paced environment.

Benefits:
WORKING CONDITIONS
The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Some travel is required.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.

Why Work for BRC?

• Reimbursements for health benefits will be available to you, as described in the BRC Health Benefit Plan.
• Inspiring team committed to a diverse, inclusive, and safe workspace.
• Opportunities for growth and advancement
• Various social and recreational activities
• Flexible, hybrid schedule offering work from home and in-office options

BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join us on our journey, please submit your resume and cover letter by September 16, 2025.
Due to a high volume of applications, only those candidates who are selected for interviews will be contacted.
BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.
At BRC, we are embracing innovative technologies, and Artificial Intelligence (AI) may be used to pre-screen applicants to enhance our recruitment process. AI-driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.

Skills Required