Job Description

Job Title:

Quality Technician

Date:

December 2025

Reports to:

Quality Systems Supervisor or Quality Systems Manager

Department:

Quality & Food Safety

Profile Summary:

The

Quality Technician

is responsible for ensuring the quality of products via testing and inspection to meet and/or exceed qualitative and quantitative attributes including sensory, consistency, legality and safety of finished product. This position will work closely with many different departments within the organization including Commodities, Purchasing, Production, Maintenance, Health & Safety and Sales & Marketing. This position is on the

Night Shift

, but requires flexibility to cover

weekends and other shifts

when required.

Specific Accountabilities

Conduct regular quality checks on finished goods (in R&G and Single Serve formats) and enter results into the database Calibrate and maintain instruments and equipment used for testing purposes Maintain product quality and food safety program to support BRC, HACCP, FSQM, GMP etc. Initiate product holds when necessary, conduct testing and determine disposition for holds Prepare samples for lab and sensory testing Participate and assist in audits Update and maintain documentation control Investigate in customer complaints, conduct analysis and follow-ups as required Conduct validation reports and risk assessments Facilitate and conduct quality training for staff Maintain health and safety program practices including safe lifting, lock-out/tag-out, incident prevention and personal safety practices. Other Quality tech duties as required Understand, apply and actively participate in maintaining product quality and food safety program practices including BRC, HACCP, QA / QC, GMP, Sanitation and good hygiene practices. Understand, apply and actively participate in maintaining health and safety program practices

Ideal Qualifications:

Food Science Diploma/degree or equivalent Minimum 2 years work experience in food manufacturing industry Well-developed sensory skills Very detail oriented and can maintain a high level of accuracy Effective decision-making and judgement Strong time management and organizational skills Ability to work independently and in a team environment Strict adherence to GMP, Food Safety and personal hygiene policies Strong verbal, written and interpersonal skills required, including presentation skills Ability to analyze data used in all trending reports Proficient in the use of computer technology including standard software programs such as Microsoft Word, Excel, and PowerPoint Ability to quickly and efficiently learn new systems and software in order to automate and analyse information

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.


At

ofi

, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.