LCBO

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Nombre de postes \xc3\xa0 pourvoir : 1

Pay $16.58 - $23.17

Description du poste :
Quality Services Clerk - Casual position
Do you want the chance to grow your career and work within a state-of-the-art Quality Assurance facility? Reporting to the Senior Manager, Quality Services Regulatory Compliance, you will perform a variety of functions in a team-based environment to assist the Quality Assurance Department in fulfilling its mandate of ensuring products purchased and offered for sale are authentic, safe for consumption and compliant with federal, provincial and LCBO requirements.

If you enjoy leveraging your strong regulatory knowledge, thorough understanding of Quality programs and Quality Systems, exceptional customer service and communication skills to manage product compliance and support corrective action with our vendor partners, then this role is for you!

This position is hybrid #LI-Hybrid

About the Role

• 
  Receive, coordinate and process samples for QA chemical and sensory testing
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  Log samples and prepare the laboratory line-up for testing in the Laboratory Information Management System (LIMS) with the required product information, testing fees, and assign the required tests to support product compliance with Regulations
• 
  Review requests for Product Label Examination submitted by internal and external clients and provide accurate feedback to support compliance with Regulations and applicable policies and standards.
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  Maintain electronic file systems to monitor review activities, store and recall label images and supporting documentation
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  Conduct shipping container packaging reviews, communicate and guide suppliers and agents to achieve compliance
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  Support sample handling to meet LCBO Supply Chain requirements
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  Manage vendor inquiries, compliance and corrective action

About You

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  Demonstrated, practical knowledge of beverage alcohol compositional standards combined with extensive product knowledge, including FDR standards of identity, knowledge of manufacturing practices, product quality and control relevant to the beverage alcohol industry.
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  Sound working knowledge of LCBO product labelling and packaging requirements, applicable federal and provincial acts and regulations and CALJ Product Identification Standards for the Distribution of Beverage Alcohol
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  Demonstrated working knowledge of LCBO administrative policies and procedures pertaining to product distribution, testing, alerts and recalls, as well as customer complaints and quality investigations
• 
  Fast and accurate data entry skills as well as working experience with LCBO and QA business systems, including LIMS, NISS, SCMe, Elite, VQAO Wine Approval System. Demonstrated knowledge of MS Access databases and intermediate skills using Microsoft Office programs (Word, Excel and Outlook)
• 
  Knowledge of analytical testing methods, sensory methodologies, packaging review methodologies relevant to evaluation of quality of beverage alcohol products.
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  Client driven, strong customer service skills, exceptional verbal and written communication skills, proven collaboration skills.
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  Strong analytical and problem-solving skills with attention to detail balanced with well-developed interpersonal, team building and negotiation skills with an emphasis on leadership
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  Ability to work independently with minimum supervision, ability to prioritize and multi-task effectively in fast paced environment, with strong administrative and organizational skills
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  Practical experience working within an ISO 9001 and 17025 quality management system environments
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  Product knowledge acquired through the completion of LCBO Product Knowledge Correspondence Course \xe2\x80\x93 Level III or equivalent

There is a world of opportunities at the LCBO\xe2\x80\xa6
Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Dur\xc3\xa9e :

Heures de travail : 0

Syndiqu\xc3\xa9 / Non syndiqu\xc3\xa9 : Non-Union

Date de cl\xc3\xb4ture du concours : April 14, 2023
La LCBO est un employeur souscrivant au principe de l\'\xc3\xa9galit\xc3\xa9 d\'acc\xc3\xa8s \xc3\xa0 l\'emploi. Elle s\xe2\x80\x99engage \xc3\xa0 offrir des mesures d\xe2\x80\x99adaptation conform\xc3\xa9ment au Code des droits de la personne de l\'Ontario et \xc3\xa0 la Loi de 2005 sur l\xe2\x80\x99accessibilit\xc3\xa9 pour les personnes handicap\xc3\xa9es de l\xe2\x80\x99Ontario.