Job Description

About the City of Hamilton Contribute to the City of Hamilton, one of Canada\xe2\x80\x99s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING




JOB ID #: 19993 Lodge Clerk - Casual
Healthy & Safe Communities
Lodges
UNION/NON-UNION: CUPE Local 5167 Lodges HOURS Of WORK: 0-24
GRADE: F
SALARY/HOUR: $29.035 - $31.560 per hour

• Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

ID #: 215 Vaccine Verification \xe2\x80\x93 As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.




The Community Services Department is committed to its people and is dedicated to building a strong and healthy community. We are passionate about making a difference and are recognized for our excellence. We offer a respectful and supportive workplace that provides life-long learning opportunities, leadership, innovation and performance excellence.
We are looking for high performing public servants who are interested in experiencing a challenging, rewarding, enjoyable, and fulfilling career. The successful candidate will demonstrate an ability to provide excellent client service in a respectful, courageous, empathetic, just and ethical manner. Your ability to set and achieve personal goals, professional goals and contribute to the goals of the organization will result in high job satisfaction.
SUMMARY OF DUTIES
Reports to Managers/Supervisors at Macassa & Wentworth Lodges. Performs clerical duties associated with the operation of Lodge departments. The Lodge Clerk will also be responsible for Scheduling & Reception duties, and will be assigned to the specific areas and shifts accordingly
GENERAL DUTIES
Staffing/scheduling using Kronos system and in accordance with applicable collective agreements.
Receives and answers routine inquiries from residents, staff and public.
Word processes forms, reports and correspondence and performs data base inputting as required.
Updates related policy manuals as needed.
Sorts and distributes incoming mail; and processes outgoing mail.
Requisitions supplies; maintains inventory.
Maintains department filing systems.
Maintains office filing system relating to confidential employee files.
Performs minor maintenance on office equipment such as photocopier, printers, telephones and computers.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned which are directly related to the major responsibilities of the job.
QUALIFICATIONS

• Previous business office experience related to duties listed above normally acquired through a combination of education and relevant administrative work experience, with an emphasis on scheduling & reception experience.

• Demonstrated knowledge of business English.

• Demonstrated experience in a computerized environment. Must have excellent computer skills with intermediate knowledge of Microsoft Office XP (Word, Excel, Outlook). Working knowledge of access, database software and PowerPoint). Speed and accuracy of work is essential for this position.

• Demonstrated ability to deal with customer requests for service and assistance; respond promptly to customer needs.

• Understand and be familiar with simple accounting concepts, inventory tracking, ordering supplies and government claims.

• Must possess excellent interpersonal skills with demonstrated ability to relate to residents, staff and the general public with tact and professionalism.

• Good written and oral communication skills.

• Demonstrated organizational skills with demonstrated ability to work within defined timeframes.

• Must be respectful of confidential information.

• Must be available to work on weekends.

• Knowledge of department-related supplies would be considered an asset.

• Experience in a long-term care facility would be considered an asset.

• Kronos experience would be an asset.

HOURS:
Those assigned to scheduling duties will be expected to be available from Monday \xe2\x80\x93 Sunday from 6:00 am \xe2\x80\x93 7:00 pm.
Those assigned to reception duties will be expected to be available from Monday \xe2\x80\x93 Friday form 6:00 am \xe2\x80\x93 7:00 pm.
Prescheduled shifts may occur for vacation coverage and/or project work, all other shifts are on-call and based on short notice.
NOTE:
As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Reference Check or Vulnerable Sector Screening, at their own expense, prior to beginning work in this position
THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.
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This Competition may include an interview and/assessment as part of the selection process. s are available on My HR Info - You may access them by logging onto My HR Info \xe2\x80\x93 Main Menu \xe2\x80\x93 Self Service \xe2\x80\x93 Job Opportunities \xe2\x80\x93 City s . Job descriptions are available in PDF format and are organized by department and alphabetically by title.


Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Terms: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. We invite you to visit the departmental webpage to obtain further information on the culture and business of this department. The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace. It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.