Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You\xe2\x80\x99ve come to the right place. We\xe2\x80\x99re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we\xe2\x80\x99d like to hear from you.

Working Arrangement

Hybrid



Join our Group Benefits Technology Team!

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to tackle critical problems for the future of the business, which is why we need you.

We are seeking self-motivated engineers, who are passionate about delivering value, are forward-thinking, love to learn from both successes and failures, and are excited to see the successful implementation of the products they deliver while remaining open to change and continuous improvement!

As a Software Quality Engineer, you will:

• Review and translate requirements, specifications, and technical design documents to provide meaningful feedback to product developers
• Build, maintain and implement automated regression and performance test scripts using Selenium, X-ray, Postman & JMeter
• Analyze automation results and investigate failures
• Design detailed and comprehensive test plans and cases
• Perform manual functional and regression testing where automation is not applicable
• Identify test KPIs for product quality and product reporting metrics
• Track quality assurance metrics such as defect densities & defect frequency first time pass rate
• Keep up to date on the latest test software and frameworks
• Drive software development process to quality-centric methodologies
• Identify Quality Assurance process bottlenecks and design and implement solutions
• Control, update and distribute new and revised quality standards and technical changes
• Prepare and deliver formal quality audit reports

Qualifications:

You will bring and continuously build upon the following skills:

• Experience in software quality assurance
• Sophisticated level of expertise in test automation is a must
• Experience writing broad test plans and cases
• Ability to identify standard processes and where they should be applied (ex. risk-based testing)
• Familiarity with black box and white box testing practices
• Expertise with testing / automation technologies such as: Selenium (Test NG framework), Cucumber, X-ray, JIRA
• Confirmed est of different testing techniques i.e. UI testing, automated testing, behavior driven testing
• Collaborative demeanor, strong commitment attitude, willingness to work with team members; able to mentor, participate in code reviews, share skills and methods
• Continuously learn from both success and failure
• Strong organizational and problem-solving abilities that enable you to lead through creative abrasion
• Strong verbal and written communication; optimally articulate technical vision, possibilities, and outcomes
• Experiments with new technologies and understanding how they will affect what comes next
• Degree in computer science or technical field or equivalent practical experience
• 5 or more years proven track record supporting all testing deliverables for sophisticated enterprise implementations

What can we offer:

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role in the primary location of Waterloo, Ontario is expected to be between $72,450.00 CAD - $134,550.00 CAD.

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife