Job Description

disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: QA Engineer
Department: QA
Location: Montreal
Reports into: QA Lead
About the role: Disguise is looking for a QA Engineer. This role is primarily focused on testing our newest cutting-edge features for the end users.
You will work closely with the software engineers to ensure that any updates are useful, usable, and of the best quality for our customers.
What you will do:

• Setup and test our newest features in real-world scenarios
• Build test setups to help us diagnose and reproduce issues that are encountered by our customers
• Create tickets and give feedback to the team about how we can build our software and hardware products to be more reliable, intuitive and powerful
• Advocate for the end-user experience and give clear and concise feedback

Experience we are looking for:

• Experience using disguise products OR any other media servers OR QA experience within commercial software environments
• Experience troubleshooting technical issues and communicating these issues

Skills, behaviour and values we are looking for:

• You will have clear communication, both verbal and written
• You will have excellent attention to detail, and a passion for technical quality
• You will enjoy problem solving complex issues with a curious and inquisitive mind
• You will be technically competent and interested in building out a world leading product (ie, what else can make the product great)
• You will be collaborative, working with the team
• You will be passionate to expand your knowledge
• You will have the resilience to keep experimenting
• You will be confident in seeking out tasks and proactive in doing what you need to complete those tasks

About disguise Building on our two-decade legacy in the live event space, where our workflow has powered global concert tours for artists like U2 and Beyonc?, festivals like Coachella and Glastonbury and theatre productions like Frozen and Harry Potter, we are also now leading the way in Extended Reality (xR) for remote Virtual Production. Our award-winning xR workflow has enabled over 300 productions in the past 12 months, for music artists such as Katy Perry and Billie Eilish, broadcast TV channels like ITV and Eurosport, enterprise businesses like SAP and Siemens, educational institutions like the University of Michigan and notable VFX studios like Framestore and DNEG. We partner closely with Epic Games, NVIDIA, Netflix and many more to further develop and democratize our virtual production solution and enable teams anywhere to create their best story with the most innovative tools. With offices in London, LA, Auckland, Hong Kong, Shanghai, Seoul and Tokyo, we are a fast-growing company that hires bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our community. We were delighted to be recognized as one of the Financial Times' top 1000 fastest growing businesses for 2021. Watch our showreel to see just some of the incredible work of how disguise products are used Our values

• Honest. Transparency and integrity are core to how we approach each other and our work at disguise. Our culture relies on clear, courageous conversations and proactively sharing feedback with the intent to help each other and the business to grow.

• Evolutionary. We are always seeking to be even better. We push the limits of what is possible so both our technology and our disguisers stay ahead of the game.

• Fearless. Innovation and a pioneering attitude are key to our success. Disguisers are empowered to experiment, work autonomously and grow from their experiences.

• Resilient. Disguisers are determined to succeed and will not give up when things get tough. We are committed to doing what is right, rather than what is easy, and will adapt to finding the best path forward.

• Belong. We are committed to being the difference. Every disguiser has a role to play in creating an inclusive environment where people belong and can do their best work every day.

Our benefits We want to make sure we attract and retain the best talent out there. For permanent disguisers globally, some of our benefits and perks include:

• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Gig Allowance - ?400 or local equivalent to spend on tickets every year, to immerse yourself in our industries
• Flexible hours - some people start work at 10am, and others begin at 7am and finish earlier. Create a pattern that works for your team and for you
• Hybrid working between home and our offices (dependent on role and location)
• Long Service Awards (3, 5, 10+ years)
• Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
• Mental health and wellbeing support - subscription to the Calm app, weekly desk-yoga, mental health first-aid buddies, Employee Assistance Programmes
• Training, coaching & mentoring

Health and pension benefits vary based on local requirements. Don't disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at disguise. We create together and we create everywhere.