Job Description

To maintain all public areas to ensure a high quality of service and comfort, and to ensure a high quality of cleanliness to maintain guest satisfaction and safety.

Areas of Accountability

Works closely with Front Desk to ensure guest satisfaction, and consistency in guest service:

Respond to various guest requests including but not limited to distributing clean towels and toiletries, and making deliveries

Addresses guest concerns in a positive and helpful manner and takes prompt, corrective action where necessary

Maintain a professional manner with all hotel guests and employees

Maintains guest confidentiality

Performs daily cleaning of all public area in the hotel:

Sweep, mop, wash, wax and polish floors in all public areas of the hotel including the main lobby and hallways

Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture

Dust and wash windows, walls, and ceilings in all public areas

Pick up debris and empty trash containers in all public areas and building exterior

Inspect public areas for cleanliness

Assist in set up and break-down of banquet area(s) as needed.

Assist in set up and break-down of breakfast bar, including restocking and clean-up, as needed

Check inventory of cleaning related products and reports shortages to supervisor

Clean guestrooms when required

Restock all cleaning service items in house-persons closets.

Deliver clean suite linens and amenities to floors as requested

Ensures the proper storage, handling and controls of cleaning products

Job Types: Part-time, Permanent

Pay: $15.70-$16.00 per hour

Work Location: In person