Job Description

Are you looking for an exciting and challenging career in Real Estate? If so, we have an amazing opportunity for you. It doesn\xe2\x80\x99t matter if you are new to Real Estate services and in particular Strata Property Management. We will be happy to bring you onboard and train you for the role. You will work with a licensed Strata Property Manager in all things related to the role while taking the licensing course with the goal of becoming a licensed Strata Property Manager within six months. All you need to bring with you is determination, the ability to problem-solve, a team-centric approach, and a strong desire to help others.

This position is based out of our Courtenay office, where you will be working as a part of a small, close-knit team, while supporting a larger team and client base located throughout Greater Victoria and Vancouver Island.

If you are a highly motivated individual with a passion for helping people live and grow together, please apply for this fantastic opportunity.

This is YOU to a \xe2\x80\x98T\xe2\x80\x99:

• You are confident, kind, patient, and a great listener.
• You build consensus within diverse groups and manage expectations clearly.
• You diffuse situations and handle conflict and negative emotions effectively.
• You enthusiastically support positive changes and see opportunities rather than challenges.
• You do whatever it takes. The phrase "That\xe2\x80\x99s not my job" is not a part of your vocabulary.
• You have a sense of humor and have fun.
• You create systems to keep organized and stay on top of a high volume of emails, tasks, and workload.
• You love learning, setting goals and are open to guidance and feedback.
• Bring JOY to every interaction.
• You love fixing problems for others and helping the entire team succeed.

The role day to day while taking the licensing course:
This is an exciting and challenging career that starts with up to 6 months of training in our . You will work with and support licensed property managers while taking the Strata Management Licensing Course. Upon successful completion of the Strata Management Licensing Exam, you will work on your own portfolio of buildings.

• Spearhead the organization of the property managers, with everyone working towards the common goal of providing the best possible care for the portfolio of stratas.
• Consistently demonstrate customer service excellence and help people.
• Manage emergencies with a decisive and calm demeanor, able to troubleshoot the situation and find positive solutions.
• Assist Property Manager with obtaining quotes, scheduling maintenance, and confirming jobs with tradespeople at the direction of the Property Manager.
• Liaise with strata council members, building owners, and residents by telephone, email and via in person enquiries.
• Provide coverage for the front desk and office as needed.
• Develop skills in public speaking, leadership, relationship building, and budgeting.
• This position requires travel between offices, as you may be required to work from other offices from time to time.
• Other duties as assigned.

In addition to in-office training on processes and procedures, the training for this position will involve going to buildings, learning how building systems work, and attending strata council meetings to understand the interactions with clients.

A little about us:

• We are a friendly, weird, hardworking and interactive group of people focused on developing and improving our organization while contributing to our community. We offer a fun, flexible and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.
• Experience in the business of property management since 1985
• Serving all of Vancouver Island
• 55+ team members over 3 locations
• The paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism. Check out our team here to learn more about us and the paradigms we cherish.
• Do you want to know more? Visit our website https://www.prolinemanagement.com.

Experience & Qualifications:

• 1+ years of experience in the customer service field including hospitality, restaurant, and retail industries.
• Excellent typing and knowledge of computer systems including Microsoft Suite is required.
• Clean criminal record check.
• Valid Class 5 driver\'s license and a vehicle in good working order.
• For this position, you will be required to be eligible to obtain a Strata Property Management license. Please review the eligibility requirement to be licensed in BC prior to applying for this role.

Position Details:

• This is a Full-time position with a promotion to a permanent Strata Property Manager upon successful completion of the licensing course, our internal training program, and when a suitable portfolio is available.
• $45,000-$50,000 annually
• Upon licensing, Property Managers are required to work evenings.
• Working from home opportunities may be available once training has been completed (please note that in-office hours are required).
• Weekends and statutory holidays off.
• Licensing and ongoing education costs are covered by Proline, through our education funding program.
• Your portfolio, once licensed, could include properties ranging from Campbell River to Victoria.

Other Details:

• Vacation policy based on length of service
• Wellness and Social Committees
• RRSP matching
• Health Benefits Trust and Life Insurance
• Paid days off on your birthday and job anniversary
• Paid volunteer days and other volunteer opportunities
• Seasonal staff parties
• Employee referral program
• Education funding program
• Opportunities for growth

We are looking for someone who will fit in well with our values and the team. To apply for this position, please submit your resume and cover letter outlining why you will be a great fit for the Property Manager Trainee role with us. We are looking forward to reviewing your application!

Please note that only candidates selected to move on within the recruitment process will be contacted.

About Proline Management:

With 55+ employees, 4 offices, and over 37 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.

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