Job Description

Employment Type:

Full time

Schedule:

Monday to Friday from 8:00am to 4:00pm

Reporting to:

Property Management Supervisor

City:

Calgary

Number of Positions to Fill:

1

RFR #:

1234



The Property Management Support Worker will report to the Property Management Supervisor and work closely with the Resident Engagement, Housing and Facilities teams to assist with managing the day-to-day liaising with tenants. This position provides supports with all property management matters, policies, procedures, and plans for the Affordable Housing Tower. The Property Management Support Worker coordinates to ensure Calgary The Mustard Seed housing properties are safe, clean, secure, and a healthy living environment according to best industry and management practices.

DUTIES AND RESPONSIBILITIES:

Communicate regularly with TMS tenants on issues affecting the property Arrange interviews with prospective tenants Schedule move-in and move-out as required Communicate available rentable space accurately and market all vacancies Oversee the maintenance of acceptable living standards in the Tower and ensure they operate within The Mustard Seed Policies Oversee the appropriate maintenance of The Mustard Seed housing properties in Calgary and ensure compliance with codes, municipal bylaws and tenancy license standards Collect rent and deliver notices to tenants Perform audits as required Report monthly rent collections to Finance department Create suitable surveys and flyers using Microsoft word and PowerPoint as needed Oversee Tenant Management according to the Permanent Supporting Housing Tenancy Act and The Mustard Seed Policies Establish appropriate systems and procedures to support all the above Track statistics and prepare reports as required Required to abide by all Health & Safety protocols including completing a report for all incidents that occur, including near misses, in a timely manner. Other duties as required

MINIMUM QUALIFICATIONS AND SKILLS

Minimum of 1 year experience in property management or administrative role Accreditation in CPM or ARM as asset Experience with RealPage management system an asset Organizational, administrative, writing, documenting, and computing skills Knowledge and experience with Property Management software platforms an asset Strong communication skills and ability to work within a cross functional team Strong work ethic and ability to take initiative A passion to be part of ending homelessness in Alberta Understanding of homelessness and desire to work with marginalized individuals Experience in active listening, de-escalation techniques, and working with high-risk populations Valid Driver's License (Class 5) and Driver's Abstract required

WORKING CONDITIONS

Flexibility to accommodate evenings and weekends as required Travel to The Mustard Seed residential buildings as required Moderate physical effort: sitting, lifting, standing, walking, using a computer and cell phone Moderate to intense mental effort; may encounter acute situations involving clients Daily interactions with colleagues and guests Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive

o Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

An Employment Security and/or Vulnerable Sector Check required As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a personal vehicle for company use. The candidate must have a valid driver's licence and maintain $2M Vehicle Liability insurance on the vehicle being used.


This position requires the use of a company vehicle. Candidate must have and maintain valid driver's license and will need to consent to a driver's abstract request.

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please. * Please visit our careers page to see more job opportunities.