Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Property Coordinator \xe2\x80\x93 1 year contract (Maternity Leave)The Property Coordinator (PC) is responsible for providing support in overseeing the day-to-day operations of Metropolis at Metrotown. Reporting to the Property Manager (PM), responsibilities of the PC will include ensuring tenant compliance with rules and regulations, managing strong tenant relationships, and navigating complex property management challenges. The PC will work closely with other departments such as Marketing, Operations, Security, and Specialty Leasing.WHAT YOU\xe2\x80\x99LL BE DOINGEffectively handle and resolve daily inquiries and issues from tenants in a timely manner, addressing concerns related to property policies, procedures, and programsConduct regular property inspections ensuring that all lease-related obligations are met such as building rules and procedures, lease lines, operating hours, etcManage the negotiation and administration of the tenant storage leasing programCollaborate with the Operations team to implement and oversee sustainability programs, such as tenant recycling and waste managementAssist the PM and SPM in executing various initiatives and programs to improve the property and create a better tenant and customer experienceCollect and report tenant sales data accurately and ensure its timely completionFacilitate and approve tenant work requests; regularly liaising with contractorsCoordinate with the operations department and tenants to ensure the timely and accurate completion of tenant leaks and repairsSupport the PM in overseeing the Guest Services department including managing customer service initiatives and resolving high-level customer complaintsNavigate complex property management challenges with the goal of delivering a first-class experience to all stakeholdersCollaborate with the Leasing team by documenting monthly leasing minutes and providing property updatesCollaborate with all departments to develop and implement strategies to enhance market position, drive foot traffic, increase sales, and maximize revenueLeading a monthly meeting with internal team and 3rd party contractors to resolve outstanding issues within the property and create efficiencies between partiesMaintain familiarity of existing tenant exclusives and kiosk restriction zonesMaintain visual standards and other compliance guidelines set forth by the propertyOther duties and responsibilities as assignedWHAT WE\xe2\x80\x99RE LOOKING FORThree to five years of industry related experienceUniversity Degree is preferred; combination of work experience and education will be consideredStrong customer focus and ability to resolve conflicts positively and effectivelyAptitude to embrace change and welcome new approaches in an exceedingly evolving, fast-paced environmentMust have excellent communication skillsIdeal candidate will be self-motivated, curious and continually look to add value, and improve processesStrong computer (Word, Excel) and creative problem-solving skills are also required, along with the ability to multi-task and effectively organize and balance multiple prioritiesPassionate about shopping centers, real estate, and a desire to grow within the organizationWHAT\xe2\x80\x99S IN IT FOR YOUJoin an industry leader and shape the future of commercial real estateDeep investment in cutting-edge technology to power your workComprehensive and competitive benefits planA supportive, caring and diverse work environment designed for your growth and well-beingEstimated total compensation for this position:60,000.00 \xe2\x80\x93 65,000.00 CAD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant\'s education, experience, skills, abilities, geographic location, internal equity and alignment with market data .Location:On-site \xe2\x80\x93Burnaby, BCIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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