Job Description

Position: Project Manager
-------------------------

Location

: Halifax, NS or Remote (within Canada)### About CloudKettle


At CloudKettle, a Bell Canada Company, we empower some of the world's largest enterprises to harness the full potential of the Salesforce ecosystem to fuel growth and drive outcomes.

We're looking for a Project Manager who's passionate about problem-solving, building relationships, and ensuring client satisfaction every step of the way.### Why Join Us


At CloudKettle you'll work on high-impact projects for some of the biggest names in tech, finance, and beyond. Our culture is collaborative and modern, and we're committed to helping you grow.

We offer competitive salaries, comprehensive health coverage, and training. But it's the "extras" that truly make our employees feel appreciated:Flexibility: One-third of our team works remotely, and our culture and policies are designed to support work-life balance, no matter where you are. Mentorship Opportunities: We invest in your growth through our mentoring program and subsidized training. Professional Growth: Share your expertise on our blog or speak at international conferences - we'll help you build your professional profile. Work-Life Balance: Personal days are available and we encourage downtime to recharge. Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses. Diversity and Inclusion: We're proud to be a gender-balanced workplace with a near 50/50 split of male and female-identifying employees. Giving Back: As a Pledge 1% company, we dedicate time and resources to making a positive impact. For our Halifax-based team members, enjoy these extras: + A stunning downtown office with breathtaking views - even on foggy days.
+ All the coffee, tea, Bubbly water (we're serious about this), and Cliff bars you can handle.
+ A meditation/religious room for quiet moments.

### What We're Looking For


We believe there's no single path to becoming a great Project Manager. Some of our best PMs come from non-traditional backgrounds, such as Executive Assistants, a BDR, operations manager and other roles that required exceptional organization and communication skills.

CloudKettle values diverse perspectives and non-traditional paths into project management. Whether you've been in the PM game for years or honed your skills in a different role, your unique background and abilities are welcome here.### What You Bring

Ability to work in Canada: You're a Canadian citizen, a Permanent Resident of Canada, or hold a work permit. Great Communication: You're skilled at connecting with everyone from project teams to executives, and your written and verbal communication is clear and engaging. You can effectively convey information and influence stakeholders at various levels. Project Management Experience: At least 2 years of project management experience, especially in client-facing roles. Methodology Know-How: Familiarity with Agile, Waterfall, or hybrid project management approaches is preferred. You have a solid understanding of project management methodologies, tools, and best practices. Tool Proficiency: You're comfortable with project management software, task management tools, and time-tracking tools. Leadership Ability: You inspire and motivate teams, foster collaboration, and drive project success, keeping everyone focused on shared goals. Strong Organization: You possess strong organizational skills, with the ability to prioritize tasks, manage competing demands, and meet deadlines in a dynamic and fast-paced environment Stakeholder Management: You have proven experience in managing relationships with diverse stakeholders, including clients, internal teams, vendors, and executive-level stakeholders. You can effectively manage stakeholder expectations and navigate conflicting priorities. Adaptability: You thrive in dynamic environments and aren't thrown off by changing project requirements, priorities, and timelines. Client Focus: You have a customer-centric mindset with a commitment to delivering exceptional client experiences, understanding client needs, and building long-term client relationships. Growth Mindset: You're always looking to learn and stay up-to-date with industry trends, project management methodologies, and emerging technologies relevant to the role, including an awareness of how AI can impact business solutions and project delivery.


Bonus Points If you Have:Bilingualism: Proficiency in French is a bonus as we expand our French-speaking client base Pacific Hours Flexibility: Being open to working Pacific hours is a bonus, as it helps us better support clients and teams across different regions.
### What You'll Do


As a Project Manager at CloudKettle, a Bell Canada Company, you'll oversee and successfully deliver projects related to Salesforce CRM, Marketing Automation (Marketo, Salesforce Marketing Cloud, Pardot, etc.), and Business Intelligence. This is a high-touch role that includes significant time with both clients and CloudKettle leadership. You'll have the opportunity to:Lead Projects: Lead and manage the delivery of multiple client projects simultaneously from start to finish, ensuring they're delivered on time and within budget. This includes monitoring project budgets (e.g., hours consumption). Coordinate Teams: Coordinate and manage cross-functional project teams, ensuring clear roles and responsibilities and fostering effective communication and collaboration. Facilitate Communication: Facilitate effective communication among project team members, stakeholders, and clients, ensuring clear and timely exchange of information, status updates, and addressing any issues or concerns. You'll prepare weekly project status reports for client stakeholders and CloudKettle management. Mitigate Risks: Identify and assess project risks, develop mitigation strategies, and proactively address potential issues to minimize the impact on project outcomes. Manage Scope: Assess and manage project scope changes, including evaluating impacts, obtaining necessary approvals, and ensuring proper documentation and communication of changes to stakeholders. Drive Quality: Make sure projects meet our (and our clients') high standards, using quality assurance processes throughout. Document Thoroughly: Maintain accurate project documentation, including project plans, schedules, meeting minutes, and other relevant project artifacts. * Close With Clarity: Conduct project closure activities, including finalizing project documentation, capturing lessons learned, and conducting post-project evaluations to identify areas for improvement.