Job Description

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Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at www.bgis.com
SUMMARY
The Project Manager TFMS manages a team of resources to deliver relocation, furniture installation and furniture decommissioning services for our client. They support the planning of resources and the program of projects while ensuring adherence to process, best practices and driving continuous improvement. The Project Manager TFMS will also have direct involvement in more complex projects to support strategic planning and senior level engagement and collaboration.e
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.

Service Delivery

• Manages the planning and delivery of relocation, furniture installation and furniture decommissioning projects for our client.
• Develops an implementation strategy and workstream schedule for each project, taking into consideration the client's requirements and TFMS deliverables.
• Ensures that delivery is undertaken optimally and within BGIS/ Client procedural boundaries: provides direct support to the team with respect to delivery and administrative issues and challenges.
• Works with the Program Director, Reporting & Planning Analyst, to manage schedules, project budgets and work authorizations and monitors changes and progress throughout the life of TFMS projects related to relocation, install and decommissioning services.
• Ensures service delivery is done in accordance with all documented processes, work instructions and policies to ensure consistency, repeatability and alignment with BGIS / Client needs respect to key delivery sub-processes, such as document management, change management, scope management, schedule management, cost management, quality management, team management, communications management, risk management, procurement, approvals, close-out.
• Identifies opportunities for continuous improvement and manages changes required to continuously meet client objectives and program evolution.
• Acts as a workstream lead for complex or high visibility projects as required.
• Works cross-functionally with other internal team members, service lines, project groups and operation groups to plan, manage and deliver projects.
• Evaluates, plans and manages all Health & Safety risks and requirements, working with the BGIS Health & Safety team and other internal groups as required.
• Ensures all projects are delivered on time, within scope, budget and requirements and complies with all regulatory, environmental, health and safety requirements.

Relationship Management

• Develops strong internal relationships with other team members, service lines, project groups and operation groups to plan, manage and deliver projects.
• Maintains an effective positive working relationship with all clients, concerned parties and internal teams on each project to maintain client objectives - One BGIS.
• Effectively and pro-actively communicates with concerned parties, such as Clients, contractors and industry bodies (as required) to ensure Client satisfaction and BGIS's success.
• Maintains a good relationship with all third-party contractors.

Reporting & Communication

• Ensures that project deliverables are completed on time and reviews for quality and completeness.
• Completes project status reporting and monthly financial reporting activities for all assigned projects.
• Communicates changes and updates to implementation approaches and processes as required.
• Provides updates to the Program Director on project impacts and opportunities.
• Participates in project kick off meetings, both internal and external as required.
• Communicates with all project concerned parties regularly and chairs workstream status meetings.
• Maintains effective filing structure and ensures all documentation for each project is correctly filed and audit ready.

Financial Management

• Responsible for ensuring adherence with all financial and procurement policies and procedures for TFMS projects.
• Monitoring contractor Purchase Order's (PO's) and ensuring that they align with the approved budget and quote.
• Ensure that fund related sustainable decommissioning are returned to the receiver general.

Service Delivery Development/ Quality Management

• Works collaboratively with the Program Director, General Manager and other internal concerned parties to develop, maintain and improve upon the MAC service delivery line.
• Contributes to the development and maintenance of processes, tools and documentation for MAC such as developing playbooks for relocation, furniture installation, etc.

Business Development

• Ensures a positive client and occupant experience on all TFMS projects to drive repeat business and differentiate BGIS as the logical choice for service delivery.
• Assists with business development opportunities such as scope definition, fee and proposal development.

KNOWLEDGE & SKILLS REQUIRED

• Excellent communication skills. (5+ years of job-related experience in moves, add, change, furniture installation, decommissioning and facility planning projects and or construction fit up projects of medium to high complexity.)
• Effective leadership skills and management skills. (Experience in customer service and client facing activities.)
• Skilled in strategic thinking. (Experience managing customer relationships)
• 3+ years of furniture systems knowledge. (1 to 3 years managing a team. Experience in managing remote teams a bonus.)
• Advanced project coordination and organizations skills. (Experience in complex project scheduling and using software such as Microsoft Project.)
• Has excellent relationship building and relationship management skills.
• Advanced ability to deliver non-technical projects such as moves, adds and change projects according to requirements, on time and within budget.
• Excellent problem-solving skills.
• Business development skills including solution development, proposal writing, pricing of services.
• Able to meet requirements for Federal Security Clearance.

Licenses and/or Professional Accreditation

• PMP or FMP a bonus.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.
BGIS est un employeur qui respecte l'egalite des chances et nous vous invitons a postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter a askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprie d'une maniere qui tiendra compte des besoins d'accessibilite du candidat en fonction de son handicap.

Skills Required