Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Overview

Reporting to the Senior Director, Pharmacy Operations and Performance, the Project Manager, Pharmacy Operations Innovation is responsible for ensuring that projects are delivered on-time, on-budget, and on-plan. This role will manage operational and innovative Pharmacy projects by creating and tracking detailed project plans, managing and resolving issues and risks, and communicating status and priorities to senior leadership and project resources through succinct updates. Using strong project management skills and business acumen, the Project Manager will coordinate with cross functional teams in support of the organization's strategic goals. The successful candidate should have extensive experience managing and launching large-scale projects, and be comfortable with business case analysis, business process documentation, requirements gathering, and project management.

Primary Responsibilities

What you will do:

• Manage end-to-end implementation projects on-time and within budget
• Develop all project management related materials, including project plan, work breakdown structures, milestone maps, status reports, etc.
• Identify project dependencies; work with all business and technology partners to identify dependencies and communicate the impacts if delivery dates are missed
• Proactively identify project issues and risks; work with business leaders to drive to resolution
• Lead initiatives to review and improve operational efficiencies
• Identify scope changes and manage change request process for approval
• Conduct weekly meetings with internal and external project teams; both written and verbal
• Serve as the key liaison for the business and proactively clarify and prioritize business ideas, needs, and problems that require technology enablement
• Define detailed business requirements by gathering input from corporate and site level resources, and other internal partners as required
• Provide leadership and direction in the development of project performance tracking and reporting process to ensure accuracy and timeliness of reporting to business stakeholders and senior leadership team
• Manage day to day operational aspects of a project and scope
• Continuously evaluate and assess each project milestone closely to identify lessons learned and best practices for implementation in future phases
• Provides coaching and mentorship to project resources on pre-determined work plans and initiatives

Knowledge & Skills:

• Extensive experience with project management tools (preferably MS Project), best practices and strong processes
• Strong interpersonal and communication skills including ability to work in a cross-functional environment and communicate with all levels of the organization
• Demonstrated problem solving skills
• Demonstrated ability to drive to clear action and ownership
• Exceptional project and time management skills
• Understanding of pharmaceutical / health care industry is a strong asset
• Ability to thrive in a fast-paced environment
• What you will need:
• Post-secondary education equivalent to a university degree in Business Administration, Project Management or related field
• PMP Certification preferred
• Expertise in Lean and Six-Sigma methodologies and tools, Lean Six Sigma Certification preferred

• 5-7 years of experience managing high-volume, complex, organizational, and operational projects

Number of Positions: 2

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.