About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built \xe2\x80\x93 nor could it be maintained \xe2\x80\x93 without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice. When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World. Don\xe2\x80\x99t miss out on the opportunity to work alongside the world\xe2\x80\x99s best in paediatric healthcare.

Position Description

Project Manager \xe2\x80\x93 Operational Readiness \xe2\x80\x93 Patient Support Centre - 14 months contract (potential for contract extension) The Hospital for Sick Children (SickKids) has initiated a major campus redevelopment project known as Project Horizon (PH). This is a multi-year multi-phase project that involves the construction of two new facilities: an administrative office building known as the Patient Support Centre (PSC) and a clinical care building known as the Patient Care Centre (PCC). Along with the construction of these two new buildings, The Early Works phases of the project includes renovation, infrastructure, and demolition projects and the complete renovation and expansion of the Burton Wing. The Operational Readiness team is critical to managing the direct and indirect impact of the project on the people experience (for patients and their families/caregivers, staff, students, and volunteers). Project Horizon is looking for an enthusiastic and passionate Project Manager to join the Operational Readiness team for the PSC phase of the project for 14 months (potential for contract extension), reporting into the Director, Change Engagement and Work Experience, and working closely with the Senior Project Manager. This role will be responsible for supporting Operational Readiness and Transformation Initiatives of the PSC, and will require leadership, compassion, collaboration, and negotiation skills, who can lead with a can-do attitude, and can manage the project activities in a timely manner. This role will be integral to identifying, defining, organizing, and implementing the deliverables and tasks that are required for the activation and occupation of new spaces in a logical, timely, safe, and cost-effective manner. Here\xe2\x80\x99s What You\xe2\x80\x99ll Get to Do: Operational Readiness Project Management

• Participate in the application of the Operational Readiness and Transition Planning Roadmap and promote consistency of project management and change engagement best practices
• Work closely with the Senior Project Manager, Operational Readiness and Transition Planning to assist in the development and maintenance of the project documents and tools e.g. Project Work Plan, Project logs, and assisting in the development or review of guidelines, policies, templates, forms and Intranet information to support project activities and processes
• Assist the Programs and Services to optimize the goals of the redevelopment project, by leading and/or facilitating working groups by liaising between the Program Champions and the Operational Readiness team to drive the project plan for the assigned areas
• Collaborate and meet with users and Program Change Champions to evaluate their needs, investigate options, and make high level recommendations on approaches to resolve their needs or challenges within the scope of the project
• Identify potential risks related to the operational readiness and transition planning and coordinate the mitigation plans with the respective teams
• Contribute to the Operational Readiness Steering Committee by providing status reporting and a loop back on decisions and direction from the committee to the assigned areas
• Work closely with the working group leads and project Leads to ensure objectives of each meeting are complete and follow up items are documented
• Communicate project results to the Director, Senior Project Manager and key shareholders, and makes recommendations to project shareholders (as appropriate) regarding the long-term implementation of project initiatives based on learning gained during the project lifecycle

Relationship Management

• Act as an ambassador for Project Horizon and PSC Operational Readiness to internal shareholders
• Apply effective facilitation, communication, and negotiations skills
• Work closely with program leaders and key shareholders from the following areas in the development, implementation, and monitoring of program-specific operational readiness plans:
  • Technical Leads and Facilities to ensure continued alignment of operational readiness to project deliverables
  • Communication team to ensure implementation of communication plan for the internal shareholder groups, and identify new communication need working closely with the Program Champions
  • Change Engagement team to ensure that change engagement best practices are proactively integrated into the operational readiness workplans
  • The Move Lead to ensure timely knowledge transfer to the user community in preparation for transition and move planning
  • The Training and Orientation Manager to ensure the needs of the user groups are articulated in the plan and assist in the coordination of training and orientation schedules
  • Horizon Tech to ensure that programs are prepared for technological change
  • Infection Control and Occupational Hygiene to ensure continual safety and quality standards are met
• Liaise with other teams and committees at SickKids

Complexities

• The complexity of small operational and strategic projects needs to be managed with diligence, diplomacy and developing project management skills
• The role requires developing project management, scheduling, risk mitigation, communication, facilitation, relationship management, negotiation, influencing, collaboration and analytical skills to successfully manage projects of medium to high complexity and scope
• The role requires developing an interest and knowledge of the future state of healthcare delivery, value-based delivery, technological trends, patient engagement and participation. The role requires translation of this knowledge and challenging assumptions and norms for the purpose of transforming delivery of care

Here\'s What You\'ll Need

• Degree or Diploma in a related field (e.g. Healthcare related discipline, Architecture, Planning, Business Administration, Science or related discipline)
• Demonstrated knowledge of project management processes and methodologies required and Project Management Professional (PMP) designation is preferred
• Experience supporting Operational Readiness in a hospital redevelopment project preferred, experience engaging interprofessional and multi-disciplinary teams
• Strong leadership and negotiation skills with the ability to engage, motivate and lead small to large teams, resolve team conflicts and work collaboratively to achieve overarching project goals
• Advanced application of project management software tools (e.g. Microsoft Project) and a strong level of competency with Microsoft Office Suite
• Strong advocacy for patient and family centered design
• Good communication, facilitation with solid sense of confidentiality and discretion
• Ability to balance and integrate the needs of interested parties into strategies and solutions that align with the Hospital\xe2\x80\x99s strategic directions and Project Horizon objectives, and meet program/ department/ portfolio requirements
• Ability to work under pressure with competing deadlines, and successfully manage in a complex, fast-paced environment with multiple and shifting priorities
• Excellent administrative skills, record keeping, monitoring and organizational skills

Employment Type Full-Time, 14 month Contract (35 hours/week)

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team. When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially. Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital\xe2\x80\x99s receipt of all necessary documentation. FOR EXTERNAL APPLICANTS ONLY: As a health care institution, our highest priority is the safety of patients, families and staff. As a result, we are adopting all prevention measures to ensure the safety of our patients, families and our staff. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded. How to Apply Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application. If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.