Job Description

Role Summary:

The Project Manager Assistant provides support to the Project Manager by providing administrative support related to any and all projects. The position's main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The project manager assistant will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Responsibilities:

Confirm deductibles and obtain payment prior to starting repairs, and/or schedule and request progress draws from clients for larger projects, as required by Management

Review construction plans for compliance with all applicable codes, regulations, and ordinances (plumbing, mechanical, electrical, structural, etc.) and/ or consult with engineers

Secure approved estimate and signed authorization from client prior to project start.

Ensure proper trade selection and trade management. Co-ordinate construction trades and emergency crews

Obtain building permits when required. Schedule Building Department Inspections and maintain Building Department reports and directions as required

Request final inspection of engineering protocols prior to occupancy application as required

Maintain consistent communication with home and business owners, insurance adjusters, property managers, policy holders, tenants, sub-contractors, etc. on all aspects of emergency and restoration projects

Assist in the resolution of change requests, unforeseen additional work, and other issues. Ensure proper documentation of all changes to original estimate are secured, specifically written and signed change orders

Follow document file processes as set out by client service level agreements and in-house requirements

Ensure compliance with Company Health & Safety policies, procedures, and reporting requirements

Meet or exceed pre-set profit margins on each job

Obtain inspections when completed

Ensure project documents are complete and current

Ensure Certificate of Completion is secured and filed prior to close of project

Provide Project Management Team with weekly claim status reports for files and KPI updates for all clients and projects

Manage project budget/estimate. Ensure timely and accurate invoicing, and monitor receivables for each project. Analyze project profitability, revenue, margins, bill rates, and utilization

Audit all jobs to ensure targets are met before invoicing using Acid Test and PSA reports upon completion.

Provide project accounting support, assist with approvals for Accounts Payable processing and client invoicing, budgets, and estimates.

Assist in Accounts Receivables review and follow ups as required, in conjunction with Finance Department.

Learn industry estimating software (Xactimate )

Develop and maintain relationship with Project Managers, Project Management Team, Adjusters, Insureds, and others as required.

Build relationships with sub-trade base; source new sub-trades for general and specialty services; keep sub-trades informed of changes to requirements.

Perform job management reviews with Project Managers on a weekly basis.

Provide Project Management Team with weekly claim status reports for files and KPI updates for all clients and projects.

Send out customer surveys, warranties, and ensure signed documentation of all work completed.

Initiate contact with new adjusters and send out Company Introduction and Information Package.

We offer:

Competitive wages Benefits Overtime A high energy, hard-working team
Applicants with a resume, references and experience will be considered for an interview.

Job Type: Full-time

Benefits:

Dental care Extended health care On-site parking Vision care
Schedule:

8 hour shift Monday to Friday On call Weekends as needed
Work Location: In person

Job Type: Full-time

Language:

English (preferred)
Work Location: In person