Job Description

Who We Are
ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.
At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

• Can Do Attitude
• Get It Done Right
• Win as a Team

• Competitive Wages
• Excellent Health and Dental Benefit Plan
• RRSP and Profit-Sharing Program
• Career Advancement Opportunities
• Tuition Reimbursement
• Casual Dress Code
• On-Site Parking
• Employee Referral Program

• Monitor incoming emails for yourself and your project manager(s).
• Assist reception with overflow by answering incoming calls, relaying messages, and accepting incoming jobs.
• Coordinate with project manager(s), insurers, building professionals, technicians and subtrades to ensure timely and efficient project execution.
• Assist with scheduling and organizing project activities to meet deadlines and client expectations.
• Serve as a main point of contact for clients, providing regular updates and addressing any concerns received.
• Maintain accurate project documentation, including physical files, scopes of work, estimates, invoices, and progress reports.
• Document project milestones and completion for invoicing and accurate reporting.
• Send work orders, as directed, to internal departments and external trades.
• Send requests for quotes to subtrades and compile received documents for PM to provide accurate estimates.

• Knowledge of the restoration industry is an asset
• Administrative assistant experience
• General knowledge of the insurance industry
• Computer savvy and knowledgeable in Microsoft Office Suite
• Minimum typing speed of 50 WPM
• Ability to multitask and have great attention to detail
• Able to work in a high pressure environment
• Ability to work in sensitive solutions
• Strong communication skills
• Team player