Job Description

We are looking for a Project Manager Assistant (PMA) to join our team at Total Exteriors!

Total Exteriors is the Premiere Go-To Commercial & Residential Exterior Repair Solutions Provider in Calgary & Southern Alberta. We are growing and looking for the right person to join our team to help us deliver excellent customer experiences for our amazing clients.

A PMA will work alongside assigned Project Managers to ensure that all files are up to date and invoiced in a timely fashion. In collaboration with the PM, provide updates and/or customized communications to customers, adjusters, trades, etc.

Overall Responsibilities :

Initial calls to clients upon receipt of loss Update required XA fields, upload documents, and monitor XA Notes with response in a timely manner PSA file set up Dispatch trades as per direction of PM Punctual response to client enquiries via emails and phone Forward Siding ICC validations as required Obtain work authorizations and deductible payments Prepare files. An integral part of the production process File review/cost audit; perform Gross Margin calculation; create invoice requisition; file to accounting; forward or upload invoice as required; toggle PSA dates File review and reporting as per accounting requirements Assist with accounts receivable
Experience in the following programs will be considered an asset ;

XactAnalysis Simbility/CoreLogic PSA (Proven Job Management) Xactimate X1 Word, Excel, Outlook, SharePoint
What you will need to be successful :

Punctual and dependable Excellent written and verbal communication skills Self-motivation, initiative and a strong commitment to learn A results-oriented approach with the ability to take responsibility Exceptional organizational skills and the ability to prioritize competing tasks Previous experience within the restoration industry and/or residential/commercial property management will be given preference
Schedule :

Monday to Friday | 8:00 a.m. - 4:30 p.m. Additional time may be required during Catastrophic weather events
Job Types: Full-time, Permanent

Benefits:

Casual dress Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match
Schedule:

8 hour shift Monday to Friday
Experience:

Customer Service: 2 years (preferred) Project management assistant: 2 years (required) Exteriors : 1 year (required)
Work Location: In person