Job Description

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We are Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

We are looking for a Portfolio Coordinator

The Portfolio Coordinator is a key role in the operational effectiveness of work within Customer Experience and Marketing. This person is responsible for entering and maintaining the data accuracy of projects and programs within our workflow tool. They will work with project team members to interpret deliverable requests to provide an accurate workback schedule.

What you will do

• Complete intake process for new initiatives by working with leaders to identify resources and set up the initiative in our work management tool
• Analyze new work requests submitted to interpret Portfolio alignment and if any inflight work already exists
• Resolve problems on project issues, risks, discrepancies and offer solutions or escalate to leadership
• Answer general inquiries and system troubleshooting
• Follow documented process to update and communicate with task owners to notify of accountabilities
• Reply to notifications and emails within 24 hours to ensure timelines are always up to date

What you will bring

• Strong organizational and project management skills
• Critical thinking skills with an aptitude for new ways of working
• Skilled at building strong, collaborative relationships with multiple business partners
• Strong written, verbal and virtual communication skills
• Passion for working in a high performance, faced-paced team
• High degree of accuracy and attention to detail

The successful candidate will have strong communication skills with an ability to build collaborative partnerships. They will be open to learning a system and process within a fast paced and ever changing environment, and adapt to change when needed.

Be your best at Canada Life- Apply today

We are one of Canada's top 100 employers!

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted