Job Description

"Are you a leader with a heart for community healing? Do you believe in the power of culture, connection, and compassion to create change?"

The North End Women's Centre is looking for a

Program Manager

to guide our Healing & Wellness team, nurture staff and volunteers, and help create spaces where women, two-spirit, and non-binary people can thrive.

Program Manager - Community Healing & Wellness

North End Women's Centre (Winnipeg, MB)

The Program Manager, Community Healing & Wellness, is a key member of the Leadership Team at the North End Women's Centre. This role provides guidance and supervision to the Counsellors, Parent & Family Support Facilitator, and Family Advocate, and oversees the Centre's Ceremony & Culture initiatives, as well as volunteer and student engagement.

This is a newly created position. The job description will be reviewed within the first year.

Key Responsibilities

Leadership & Human Resources

Provide operational and clinical supervision to program staff. Recruit, hire, mentor, and support staff in consultation with the Director of Programs & Capacity Building. Supervise volunteers and students. Facilitate staff meetings, performance reviews, and professional development planning. Ensure policies and procedures are followed; address grievances as per policy.

Program Management

Plan, implement, and evaluate Healing & Wellness programs and groups. Oversee Ceremony & Culture initiatives, engaging Elders, Knowledge Keepers, and Helpers. Develop program materials, monitor service delivery, and ensure quality standards. Build and maintain relationships with funders; prepare proposals and reports. Lead program evaluation, including data collection and statistical reporting.

Administration & Community Engagement

Maintain accurate participant files and program statistics. Prepare monthly reports for the Director of Programs & Capacity Building. Participate in leadership, staff, and community meetings. Represent the Centre at community events and on relevant committees. Complete other duties as assigned in alignment with the Centre's mission.

Qualifications

Education & Experience

Post-secondary degree or certificate in social services (equivalent experience considered). 2+ years providing operational and clinical supervision. Proven success in HR, program management, and financial oversight. 3+ years' experience in counselling (short-term, long-term, and crisis) and case management. Experience designing and facilitating groups/programs for diverse communities. Community-based work in Winnipeg's North End is an asset. Experience working in cross-functional teams.

Skills & Knowledge

Strong leadership, coordination, and conflict resolution skills. Excellent time management, organizational, and problem-solving abilities. Exceptional communication skills (verbal and written). Proficiency in Microsoft 365, SharePoint, and related tools. Understanding of Indigenous history, traditions, teachings, and barriers faced by two-spirit, women, and non-binary people. Knowledge of trauma-informed care, cultural proficiency, harm reduction, and strength-based approaches. Awareness of community resources related to poverty, homelessness, mental health, substance use, sexual exploitation, and gender-based violence. Proposal writing and program evaluation experience.

Additional Requirements

Valid Class 5 driver's license and reliable vehicle (preferred). Satisfactory Criminal Record and Child Abuse Registry checks.

How to Apply:

Job Status

Full-Time

Hours

37.5 hours/week

Closing Date

September 12, 2025

Start Date

: October 2025

Salary Range

$32-$35 per hour (salary range currently under review)

Resumes and a cover letter may be submitted through INDEED, by email, mail, or dropped off: Kris Beaune, Associate Executive Director Email: kris@newcentre.org

Only those selected for an interview will be contacted. Our hiring process from start to finish typically takes 4-6 weeks. Our process is as follows:

1

. Position is posted internally and externally 2

. Only candidates meeting the eligibility criteria will be contacted for an interview

3

. The interview panel may include 2-3 members that include the hiring manager and a current front-line staff.

4

. Reference checks will be conducted on the short-listed applicants

5. Successful applicant will be presented with a Job offer and if accepted will start on a mutually negotiated date.

Job Type: Full-time

Pay: $32.00-$35.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person