Job Description

Program Liaison - Education and Training Solutions - App D

- (34896)

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.


To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.


If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of 'building brilliance', in one of Canada's preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title:

Program Liaison

Status:

Appendix D Contract

Hours:

37.5 hours per week

Faculty/Department:

Education and Training Solutions

Campus/Location:

30 Carrier Drive, Etobicoke, ON M9W 5R1

Salary:

Payband G

-

$34.60 - $39.93

Starting Salary:

$34.60 Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

Duration of Need

18 Months

About the Education and Training Solutions Department at Humber:

Humber is the accredited delivery provider for a number of Associations and Professional Programs. As such, Humber delivers programs on behalf of Associations that are designed to enhance the learner's knowledge and competencies in specific fields. These programs are designed to provide a level of skills, knowledge, and attitudes to allow new professionals to work in their field directly upon completion of their program.

About the Program Liaison Role:

The Program Liaison's primary role is to coordinate and ensure delivery of Association and Partnership programs, under the general direction of the Manager. These programs are part of Humber's continuing professional learning and are offered to adult learners on evenings and/or weekends, in-class and/or online, throughout the Fall, Winter, and Spring/Summer semesters.


As part of a cross-functional team, the incumbent is responsible for providing a high level of customer service to learners, corporate clients, association executives and members as well as providing orientation training, guidance on copyright policy, and general support for instructors.


The incumbent must work with our Associations and Partners to source instructors, review course descriptions, outlines and course materials/textbooks to ensure all information and materials are current and accurate each semester. They must coordinate the logistics of when each course should be offered throughout the year and determine when courses should be canceled, delayed or have sections added to accommodate demand, as per departmental guidelines. They are also responsible for scheduling instructors, contracts, classrooms (physical or virtual), ordering textbooks, updating brochures and marketing the programs.


The incumbent provides input to the Manager to determine the annual budget, assists in the planning and marketing of programs and brings forward new business opportunities as they arise.

About You:

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

3 year diploma / degree or equivalent.

Experience/Skills

A minimum 3 years of adult-education related experience, preferably at a post-secondary institution. + The successful candidate will be a creative thinker and possess the skills required to coordinate multiple projects and events. + They will have excellent interpersonal and communication skills; strong attention to detail; problem solving skills; data management and advanced computer skills; including but not limited to MS Office Suite, the ability to organize and prepare professional documents; and the capacity to take initiative while demonstrating good judgment. + The incumbent must have a commitment to continuing education knowledge of programs of study and academic progression and regulations. + The successful candidate should also possess an ability to plan and deliver workshops and information sessions to continuous professional learners, liaise with partners and vendors. + Have the capacity to work in a flexible, fast-paced environment with the ability to meet deadlines. The successful candidate will be required to work evenings and weekends. Excellent oral and written communication skills to support effective interaction between students, potential students, faculty and staff. + Excellent customer service and conflict resolution skills to promote learners' development and academic success. + Ability to function with a high degree of independence re: decision making.


If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team. Tools and technology that will allow you to succeed at your job. Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.



Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber's diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week

37.5

Position Type

Appendix D

Payband

G

Work Locations

Carrier Drive 110 Carrier Drive Etobicoke M9W 5R1

Job Family

Continuing Education

Duration of Need

18 months

Deadline to Apply

December 16, 2025

Job Posting

12/3/25

Department

Education and Training Solutions