Job Description

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Please see Special Instructions for more details.

Strong Internal Candidate.

Posting Details

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Position Information

Position Title

Student Connect Centre Advisor - Program Liaison (Term-Certain)

Position Summary

Are you passionate about helping students succeed? Are you looking for a place in the post-secondary field? The Student Connect Centre is seeking a Program Liaison Advisor to join their team.



The Student Connect Centre Advisor, Program Liaison supports and manages client relationships with prospective, new, and current students by delivering advising services; implementing strategic enrolment goals and plans; representing assigned School and academic programs, and marketing and promoting information about Red Deer Polytechnic (RDP) programs and services including student support and work integrated learning opportunities. The position is part of a collaborative team that builds and improves the processes attracting learners to RDP supporting them to make informed decisions with the aim of becoming self-directed as they plan their pathway from education to career.

Using a learner-centered approach this position will retain prospective, new, and continuing students through advising ensuring they have the appropriate supports, training, and information to successfully achieve their educational goals. The role requires the ability to solve complex problems, make recommendations, and offer solutions to support strategic enrolment management targets for assigned programs and schools while exercising independent judgment and maintaining confidentiality. This position requires a high degree of flexibility, creativity, initiative, and collaboration.

Position Responsibilities

Program Advising and Retention

Academic Programs:Deliver academic program advising to current and prospective students as the primary advisor for assigned school. Educate students about career and academic planning providing accurate academic program planning information based on the student's identified pathway. Provide accurate information to prospective and current students related to transfer credit, pathways, and prior learning assessment. Assist students with application, admission, and registration processes.





Emergency Funding:Recognize that a student is in crisis, even if the student is not forthcoming regarding the full nature of their situation. Advise students on the application process for a food bank referral, emergency loan, and/or emergency bursary. Issue emergency refunds and book loans. Refer students to services at RDP and in the external community.



Financial Wellness:Refer students to financial wellness services at RDP and in the external community. Assist students to budget their resources.



Awards:Screen students and refer them to the award opportunities they may be eligible to receive. Guide students through the application processes for RDP and government awards.



Funding:Screen students and refer them to the appropriate type of funding for their unique situation. Guide students through the application process for all types of funding.

Client Service

Respond to inquiries made in person, by phone, email or mail within established standards. Inform Associate Registrar, Learner Services of emerging issues as necessary. Review and provide information to the SCC Advisor - Marketing and Communications to ensure currency of all information resources. Maintain knowledge of RDP policies and procedures contributing recommendations to policy and procedure revisions. Collect and record prospective and current student information ensuring compliance with FOIPP and CASL requirements using Banner, Grad Tracker, and Client Relationship information systems. Support the delivery of training to students (Financial Literacy, Advising Tutorial, Grad Tracker) Provide coverage in the absence of SCC Advisors. Support events and initiatives including Campus tours, Open House, and Convocation. Market and promote all programs/courses including work integrated learning and co-curricular opportunities.



Additional responsibilities as outlined in job description.

Required Qualifications

Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of University in a related program representing four years of study or equivalent in any academic discipline area. Driver's License and clean driver's abstract. 1 - 2 years of experience Experience in the post-secondary sector Student advising and counseling experience Superior communication skills including the ability to deliver presentations (both written and verbal) Excellent relationship building and interpersonal skills Ability to source, compile, and interpret data for presentation to others Must be able to manage competing priorities and deadlines in a high volume work environment Must be willing to work independently and collaborate with others to achieve goals and objectives Proficiency with technology, Microsoft Office, and information systems such as Banner, Degree Audit, and Constituent Relationship Management

Preferred Qualifications

Salary or Hourly?

Hourly

Salary

34.59 to 40.47 per hour

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta,

Red Deer Polytechnic

(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.

Red Deer Polytechnic (RDP) is more than a post-secondary institution. It is a community of highly dedicated and skilled faculty, staff, learners, and partners who are making a positive impact on the world around us. Unbound by tradition, we are focused on producing the talent, solutions, and environments needed for Alberta's economy and society to thrive.

Red Deer Polytechnic's main campus is located on Treaty 7, Treaty 6 and Metis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our

polytechnic community

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Posting Detail Information

Competition Number

Employment Type

Term-Certain Full-Time

Number of Vacancies

1

Desired Start Date

02/02/2026

Position End Date (if term-certain)

07/30/2027

FTE

1.0

Hours of Work

35 hours per week between the hours of 8:30 a.m. to 4:30 p.m., Monday to Friday. Hours will be scheduled dependent upon department needs.

Open Date

01/05/2026

Close Date

01/12/2026

Open Until Filled

No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada's Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact

Peopleandculture@rdpolytech.ca

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Special Instructions to Applicants

Strong Internal Candidate.

Required Documents

Cover Letter

Resume

Optional Documents