Job Description

Program Coordinator, Founder Success

Salary starting at $55,000/year

Platform Calgary Calgary, Alberta

You believe Calgary is a thriving tech ecosystem and can't wait to accelerate its growth today and into tomorrow. Building a meaningful career and community, while putting your own innovative spin on things is what you were meant to do as Platform Calgary's newest

Program Coordinator.

Reporting to the Director, Founder Success, the Program Coordinator will be responsible for coordinating and helping to deliver Platform programs. As a Program Coordinator, the work you do will be impactful for founders, the startup community and for our organization. You will be responsible for implementing and executing seamless delivery of the Platform programming. The ideal candidate is organized, with impeccable attention to detail and able to manage, develop and improve processes and operations while consistently communicating with program stakeholders and project leads. This role is ideal for an individual passionate about helping build an organization that is dedicated to building Calgary as a global hub for startups and innovation.T his role is a contract position through December 2025, with ability to extend based on renewed funding.

The day-to-day activities of the Program Coordinator will include

:

Program Coordination

Manage program logistics and intake processes, including coordinating input from team members and updating information in program/CRM tools. Coordinate logistics with program partners, coaches, and participants, and distribute program materials and make improvements as required. Create and update resources, forms, work plans and meeting invitations through appropriate software tools (Google, Zoom, Slack, Asana, Hubspot). Support virtual and on-site program sessions and/or events at the Platform Innovation Centre. Make improvements to processes and program logistics as required.
Program Experience

Provide administrative support, ensuring a seamless experience for program participants, facilitators and coaches. Distribute program materials to participants. Contribute to an inclusive, diverse, equitable, and accessible work environment aiding in the founder experience. Develop community initiatives designed to facilitate connections between participants. Collect feedback from program participants (formally and informally) and work alongside appropriate team members to assess and implement feedback.
Communication

Act as the point of contact for external reachouts, program participants, and partners, answering inquiries and ensuring relevant news and updates are communicated in a timely manner. Build long-last relationships with the Platform Calgary network to facilitate meaningful connections.
Additional Responsibilities

Identify and recruit potential startup founders by attending networking events and conferences, as well as leveraging personal and professional networks. Understand and communicate the needs of startup founders to other internal teams. Champion Inclusion, Diversity, Equity and Accessibility (IDEA) initiatives at Platform Calgary. Ad hoc projects and duties will be assigned as required.

The right candidate will demonstrate the following qualifications:

2 years' experience in program coordination or a related coordination role.

Previous experience in roles requiring strong organizational and relationship building skills. Proficiency with digital communication and project management tools, such as G-Suite, Asana, Slack, Notion, Eventbrite and HubSpot. Strong interpersonal skills to build and maintain relationships with teammates, founders, partners, members and other players in the tech ecosystem. Ability to flourish in a fast-paced environment, adapt and be proactive. Passion for innovation, community and entrepreneurship.

During the interview process, we will be looking for:

Strong written and verbal communication skills. Impeccable attention to detail in all work with reliable follow through on commitments. Skill at managing projects and using time effectively. The ability to flex with changing responsibilities as the role evolves. Understanding of how to effectively derive and measure results from the programs we deliver and how we might learn and iterate from those results. Ability to facilitate collaboration among multiple parties with disparate views and objectives and align the group toward a cohesive outcome. Ability to be a community builder, establishing relationships with multi-faceted stakeholder groups and key partners. Proactiveness to solve problems before they arise and within being asked. Team player that is enthusiastic about working cross-functionally.

Platform Calgary perks:

Salary Range:

$55,000 - 65,000

Hybrid and flexible work

: Our team enjoys the flexibility of hybrid work and flexible hours, so we can all do our best work.

Great benefits from day one:

Health, dental and wellness benefits; RRSP matching program; parental leave top-up program development stipends and other perks!.

Paid Time Off:

We offer plenty of paid time off, flex days, plus holiday closure in December/January.

A unique place to work:

The Platform Innovation Centre is the front door to Calgary's tech and innovation community. Home to 100+ partners (and the thousands of guests who attend education programs, meetups and other events) dedicated to helping companies to start, grow and succeed.
We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.

We highly encourage applications from excluded and marginalized communities, regardless of race, creed, sex, gender, orientation, religion, and including persons with disabilities, visible minorities and foreign-born residents. You do not need to meet 100% of the qualifications to apply - if you think this could be the role for you and you bring something unique to the table, submit your application! Any candidates with disabilities or who may require accommodations throughout the recruitment process are encouraged to contact jointheteam@platformcalgary.com.

Please apply on our company website - https://platformcalgary.applytojobs.ca/founder+success/39631 .

We wish to express our appreciation to all applicants for their interest; however, only candidates selected for an interview will be contacted. This position will be posted until July 6, 2025.

About Platform Calgary

Platform Calgary is an impact organization whose members are tech companies, large and small, united in a vision of inclusive, innovation-driven prosperity for Calgary. Platform Calgary brings together the resources of Calgary's tech ecosystem to help startups launch and grow at every step of their journey, from ideation through to scale. Our focus is on making all parts of Calgary's startup ecosystem better resourced, connected, efficient and prominent. For more information about Platform Calgary, visit platformcalgary.com

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Work Location: Hybrid remote in Calgary, AB