Job Description

Program Analyst, HousingHuman Services - Housing ServicesCUPE LOCAL 966Status: (1) Regular Full -time & (5) Contract Full-time up to 12-MonthsSalary Range: $75,319 to $89,619 per annumWork Mode: Remote *see below for more details about this work mode.Location: 10 Peel Centre Drive, BramptonHours of work: 35 hours per weekWho we are:Leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning, based on local information and research about the needs of Peels many different communities.Housing Services is passionately committed to ensuring stable, affordable, appropriate housing and supports in Peel. We manage a collaborative system of care focused on delivering services with compassion and respect in a way that preserves dignity.We plan, manage and delivery quality, integrated human services and resources that invest in people to enable participation in the changing community and the economy.The Role: The Housing Analyst develops, implements and maintains the Housing Client Services programs and initiatives in Housing to get and keep people housed while ensuring alignment with the Peel Housing and Homelessness Plan and the Region of Peels strategic vision.The Housing Analyst provides client service-based policy and program analysis, co-ordinates projects, and prepares reports to advise Human Services Senior Management, analyzes trends, conducts research, develops new processes and implements process improvements and communication strategies regarding policy and program changes in Housing and Homelessness.What you will do in this role:

• Develops, implements and maintains client services programs, policies and processes to respond to the housing needs of Peel residents, including working with other business units in Housing Supply, Systems Planning, Performance and Partnerships, and other Regional partners to develop and support initiatives
• Collects, analyzes, maintains and evaluates client services data from different sources to support Housing and Homelessness
• Provides information and analytical reports to the Human Services Senior Management Team as well as to Council on matters related to Housing and Homelessness
• Prepare contracts, letters of agreement with external partners
• Provides direction, interpretation of policy or other relevant information to Housing Client Services staff
• Lead and facilitates the development of Divisional and/or Departmental work groups to ensure coordinated and integrated policy development, program planning and evaluation, and process improvement for areas affecting housing clients directly
• Manages program work plans and provides progress reporting
• Consolidates, analyzes and summarizes program budget, investigates causes of budget variances, prepares regular budget updates and projections, accruals and recommend future investment strategies
• Represents the Region as a liaison in the community and participates in internal and external committees that align with supports directly affecting clients
• Works collaboratively to maintain close and effective working relationship with other Regional staff, other levels of government, service providers, users, and the community for awareness of evolving client issues and concerns
• Maintains a basic understanding of other key government policy, programs and legislation relevant to Housing and Homelessness in Peel

What the role requires:

• College Diploma in the Human Services field, combined with a minimum of three (3) years work experience in housing and homelessness, policy development and research and analysis
• Specific knowledge of housing and homelessness programs and services, human services programs, planning, levels of government, community resources and services
• Knowledge of the Housing Services Act, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and other applicable social legislation
• Solid research, analytical skills and proven ability to synthesize diverse information from many sources and develop recommendations
• Knowledge and Experience in leading process improvement initiatives

Skills/Abilities:

• Effective communication and written skills with the ability to prepare reports and present to various audiences
• Excellent facilitation skills and proven ability to lead groups through various forms of discussions
• Solid organization and time management skills with the ability to prioritize effectively
• Experience with MS Office Applications
• Experience with Housing and Homelessness enabling technology
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

** Preference will be given to qualified applicants who are currently in the bargaining unit. **Perks @ Peel and why you will love working for us:

• Comprehensive benefit plan (Regular Full-time)
• % in lieu of benefits (Contract Full-time)
• Automatic enrolment into OMERS pension plan (where applicable)
• Accrue Vacation on a monthly basis (where applicable) up to 2 weeks per annum (Regular Full-time)
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: In this role you will have the ability to work mostly remote. You will be required to occasionally attend on-site meetings based on operational requirements at the 10 Peel Centre Dr., Brampton, ON worksite as well as other regional sites, as required. Your remote work location must be located within the province of Ontario.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.Interview: Our recruitment process will be completed with video conference technology.Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.If this opportunity matches your qualifications and experience, please apply on-line.About UsPeel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.Were working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.Our workforce is 6,700 strong and since 1974, weve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.Recognized by Canada's Healthy Workplace Month with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, its impactful. We encourage you to in delivering essential services and programs to our diverse community. You won\'t find a better opportunity than Peel Region.Additional InformationPeel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contactPlease be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicants responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

Region of Peel