Job Description

Union/Affiliation:

C.U.P.E. Local 3338

Pay range:

$2,017.59 to $2,283.96 bi-weekly

SFU Department Descr:

Centre for Accessible Learning

Position Grade:

7

# of openings:

1

Biweekly Hours:

70

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose - the essence of SFU - is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.


The Centre for Accessible Learning facilitates disability-related accommodations and supports that create a fair and equitable academic experience for students with disabilities at SFU. We work with students, instructors and other units on campus to explore ways to remove disability-related barriers in all aspects of university life. Our team is comprised of Disabiity Access Advisors who determine the entitlements to accommodations, Disability Services Offiers who implement these accommodations in various academic settings, and Exam Specialists who implement accommodations on behalf of instructors for student assessments. We value trust, open communication, creative problem-solving, and share a commitment to improving the student experience throughout their academic career.

About the Role

Provides reception and clerical support, and confidential secretarial and administrative assistance to the Director and Associate Director of the Centre for Accessible Learning, effecting the institution's legal obligation to provide services, programs and facilities free from discrimination. Acts as the primary point of initial contact for individuals, either internal or external to the University, who wish to raise issues with the Centre for Accessible Learning, including members of the general public, university community, industry, and all levels of government. Assesses the sensitivity of the enquiry and refers as necessary. Responds to requests for information; liaises with internal and external personnel; composes letters, reports, and general correspondence; processes a variety of forms and documents; creates, reviews, and/or maintains records, databases, and websites; provides secretarial and clerical support services for travel and accommodation, events, workshops, and seminars; conducts preliminary reviews of information and materials; arranges meetings; drafts and circulates agendas, minutes, and materials; books rooms and organizes meeting resources.


The CAL main office and exam office reception desks are the heart and hub of CAL operations, where no two days are the same! The ideal Program Administrator candidate will have a welcoming presence and will be able to prioritize many simultaneous tasks with grace, efficiency, and ideally a sense of humour! They will also be proficient with the Microsoft Office suite of applications (primarily MS Word and Excel), as well as Outlook email management, meetings scheduling, and professional phone etiquette. Working alongside another Program Administrator counterpart, they will also provide as-needed support to the CAL exams team during busy times in the term, which includes preparing exam copies, emailing instructors and TAs, supporting exam invigilators, and processing payments to invigilators and other service providers.


Full