Job Description

Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 5 resale shop locations as well as an online shop to be able to support us in funding our programs and operations.

If you are someone who enjoys leading teams, improving systems, and creating a positive and efficient workplace, this could be the perfect role for you. The successful candidate will become part of a diverse team of dedicated people who work hard, are committed to a shared set of core values, and also enjoy their work.

Location: WIN Donation Centre Type of Position: Full-Time Wage Range: $23.00- $27.00/ hour (with paid breaks) Expected Schedule: 40 hours /week, anticipated Mon-Fri with weekends as needed, subject to change based on business needs
About the Role

This hands-on position is responsible for overseeing all aspects of production operations, including the Donation Centre, Clothing and Housewares departments, and Transportation Team. The Production Operations Manager ensures that production activities align with WIN's mission and operational goals while supporting a safe, positive, and productive work environment.

Key Responsibilities Include (But Are Not Limited To):

Provide leadership and operational direction to production staff and transportation staff to achieve daily, weekly, and long-term goals. Oversee donation centre and production operations and ensure efficient sorting, pricing, and preparation of items for WIN's retail locations. Monitor production targets, inventory flow, and quality standards to ensure consistent and timely delivery of goods to stores. Lead and support a diverse team of staff and volunteers, providing coaching, performance feedback, and ongoing development. Maintain compliance with health and safety standards, including WorkSafeBC requirements and WIN's internal policies. Ensure all recycling, disposal, and waste-reduction systems meet environmental and operational standards. Build positive relationships with donors, suppliers, and community partners to support WIN's sustainability and community engagement efforts. Maintain effective communication across departments to ensure operational alignment and problem-solving. Ensure facility safety, cleanliness, and organization are maintained at all times. Support future expansion initiatives, including new revenue and sales opportunities as WIN grows its retail and production operations. Other duties as required.
Skills and Experience:

Minimum high school diploma or GED. Management training is an asset. Minimum of 5 years of management experience in a warehouse, logistics, or production environment (thrift or resale experience is an asset). Valid BC Class 5 driver's license is a requirement of the position. A driver's abstract may also be requested as part of the requirements. Proven ability to lead and motivate teams and work effectively with staff and volunteers. Strong organizational, problem-solving, and time-management skills. Knowledge of WorkSafeBC regulations and experience promoting workplace health and safety. Ability to lift and carry items of moderate or heavy weight. Ability to work collaboratively in a fast-paced, dynamic environment with competing priorities. Excellent communication and interpersonal skills. Commitment to WIN's mission, vision, and values.
Working Conditions

The position is based primarily at the WIN Donation Centre and warehouse, with frequent movement between operational areas. Work is performed in a warehouse environment with varying noise levels and temperatures. Requires standing and moving throughout the day and lifting of up to 25 lbs. Travel between WIN sites may be required.
Why Work at WIN?

At WIN, we believe in supporting both our team and our community. When you join us, you'll enjoy:

Employee Assistance Program - Support for your well-being when you need it. Extended Health & Dental Benefits - Available after the waiting period. Retirement Savings Options - RRSP and TFSA contributions to help plan for your future. Co-op Membership - Have a voice in shaping the company's direction. Paid Time Off - Because work-life balance matters. Purpose-Driven Work - Be part of a team making a real difference in the community.
Join WIN and be part of something bigger!

WIN actively encourages applications from members of groups with historical and/or current barriers to equity, including, but not limited to, persons who identify as women, members of groups that commonly experience discrimination due to race, ancestry, color, religion, and/or spiritual beliefs or place of origin, Indigenous peoples, persons with visible and invisible disabilities, 2SLGBTQIA+ persons, Trans and gender variant persons and others with the skills and abilities and knowledge to engage productively with diverse communities.

Requests for accommodation can be submitted with your application or emailed to HR@womeninneed.ca.

Only candidates chosen for interviews will be contacted.

Job Type: Full-time

Pay: $23.00-$27.00 per hour

Benefits:

Dental care Extended health care On-site parking Store discount Vision care
Application question(s):

Are you currently (or have you ever been) an employee or volunteer at Victoria Women in Need Community Cooperative?
Language:

English (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person