Are you searching for a fun, passionate, travel loving team? \xe2\x80\x93Sunwing has the EPIC work culture you have been searching for. We are currently looking for a Product Specialist to join us in making vacation dreams come true. As the Product Specialist you will ensure Hotel Contracts, Rate Revisions, Destination Transfers and Excursions are processed accurately and in a timely manner. The Product Specialist is also responsible to communicate updates, changes to hotel information internally for customer advisement and for updates to the WEB/hotel pages according to deadlines. The position reports to the Director, Product Support, and will be located in Toronto, ON. Apply now and have your career soar to new heights - under our wing!
Work Perks:
Hybrid Work Opportunities
Great travel perks!
Goodlife Corporate Discount
Comprehensive benefits package
RRSP Matching Program
Growth opportunities
Free Parking
Open concept, collaborative workspace
Fresh Caf\xc3\xa9 with delicious snacks and meals at a subsidized price!
Opportunity to give back through our social responsibility initiatives
See for yourself! @sunwinglife
What You\xe2\x80\x99ll Do:
Assist the Director/Buyers with the overall management and implementation of contracts
Mange accuracy of contracts, and any changes
Review rates and mange promotional rate updates
Input and manage contracts within contracting system and all correspondence from hotels
Completion and follow up of hotel contracts and details
Maintain all contracts and correspondence from hotels in the internal drive
Responsible for the completion of contracts (promo rooms, Marketing, rep rooms, specialty packages, group promotions, staff travel, terms and conditions, deposits, guarantees, payment terms, and all information in relation to contracts)
Ensure reductions/promotions are aggressive, if not, bring to the Director\xe2\x80\x99s attention for further direction
Review hotel reduction entered by suppliers
Assist in matters related to negotiations, reductions, and promotions
Weekly meetings with Director and Buyers to review sales and develop weekly strategy (review any rate reduction charts, promotions being pursued, master product plan updating as well as any additional charts deemed relevant)
Review and analyze relevant reports
Review risk production to ensure target numbers are being met.
Review and analyze empty seats report with Destination Team, identify problem areas and courses of action
Daily review of sales for hotel contracts, specifically risk hotel contracts
Assist the Director with trade show meeting plans and reports
Manage internal department support and collaborate with external supplier
Assist with bumping\xe2\x80\x99s and the negotiation of appropriate compensation
Liaise with other departments and process information as related to the Product Department
Maintain a good and constant relationship/communication internally and with suppliers
Provide hotel content web update for Sunwing.ca
What You\xe2\x80\x99ll Need:
One (1) to three (3) years of work-related experience
Spanish is an asset
Post-secondary education in Travel and Tourism or a related field
Travel and Tourism Certificate
TICO Regulations
Strong use of office technology (Word, Excel, PowerPoint, SharePoint, teams etc.)
Very detail-oriented, and ability to prioritize and meet deadlines
Exceptional problem-solving skills
Able to follow company\xe2\x80\x99s policy and procedures, as well as understanding of the organizational structures and functional responsibilities relevant to the area of responsibility
Travel as required
About Us:
Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose \xe2\x80\x9cpassionate people making vacation dreams come true\xe2\x80\x9d.
To learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe here: https://rb.gy/havndq
We thank all who apply however only those who meet the qualifications will be contacted. AtSunwing, diversity is important to us, follow this link: https://rb.gy/uqytslto learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to thisposition,please emailarozario@sunwing.ca.
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