Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join team and start a better life for yourself."

Location

Lakeside (Essex)

Employment type

Permanent

Department

Quality & Lean

Deadline

2022-10-10

You already applied for this job.

Candidate profile (text) - Default language At IKEA, it is so much more than a job.

We are looking to welcome a product quality specialist to our IKEA Lakeside team.

Expected Starting Date: Discussed at interview

What we Offer

• Competitive salary

39 hour contract working Monday to Friday with the hours of 8am - 4.30pm

Working with us has rewards

• Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% co-worker discount & I-Benefits discount portal helping you save 100's on high-street retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest-free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to the development throughout your IKEA career, starting on your first day
• Enjoy a free hot or cold meal option every shift!

About the Position

• Monitor CASY for SALE STOPS answer within 24 hours
• Informing the stakeholder in the store about the Sale Stop
• Act on investigations in CASY
• Process Instore Reports from the store (Sales/Customer Service are main contributors) and create Store Quality Reports in CASY.
• Work cross functionally to increase the customer perception of Quality throughout the store
• Cooperate with Customer Relations Administrator according to agreed working method.
• Feedback on decided actions to stakeholders in the store (i.e. communicate results of instore reports/SQRs and Corrective actions.)
• Ensure that necessary transactions are performed when doing stock movement (i.e. TT330, TT440, TT450 or TT260)
• Communicate and secure the implementation of routines related to Quality work
• Will involve manual lifting

Job-Specific Skills

• Strong Attention to detail
• A completer Finisher
• A very confident and clear two way communicator
• A motivated individual
• Takes on Responsibilities, explores leads, problem solver and very thorough with every task.
• Analytical skills and works in a clear, straightforward way.
• Not afraid to challenge people and situations.
• Have a passion for Quality perception.
• Communicate all their findings with the Qstore/ store and individuals

We care for the people
It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.

Second step, if successful you will be invited to an interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email us @ georgia.bitters@ingka.ikea.com and we'll be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, "to create a better everyday life for the many peopleaEUR inspires and guides us in everything we do. This is IKEA.