Job Description

Miovision is a global industry leading company providing agencies and organizations modern tools to improve today\xe2\x80\x99s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people \xe2\x80\x93 safely and efficiently \xe2\x80\x93 whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canada, as well as operations in Germany, Serbia and the United States. For more information, visit .

Position Summary

As a Product Operations Manager, you are the connective tissue between Product, Design, Engineering and our Revenue Operations teams. You will help drive value by understanding the voice of the customer and the needs of the marketplace, using data to help drive decisions around exciting offerings for the marketplace. Acting as chief of staff to Product Management leadership and their teams, you will be a key strategic advisor and implementer of initiatives. You will help our team solve complex problems around pricing models, customer utilization, product/market fit, communications of the road map, SKU management, aligning sales/product strategy and more.

Key Accountabilities

Reporting & Data

• Drive meetings to track scorecard progress towards goals, KPIs and metrics to support senior leadership
• Ad hoc reporting and analytics directly supporting our product managers including but not limited to, pricing and Average Sales Price (ASP), bundling and attach rates, uncovering buying patterns and building predictive models based on past customer history
• Maintain and manage product taxonomy master data

• Provide key strategic advice and supporting data/analysis around new products, deprecation, changing bundling, pricing and GTM strategy etc.
• Maintain and ensure proper hierarchy and master data that will be used by systems across the org
• Take the lead on understanding customer utilization, a key leading indicator of the success of our SaaS platform
• Facilitate the trafficking of customer support/QA issues through Engineering

Pricing & Offer Management

• Standardize processes around pricing, SKU management and release management, working closely with Product, Portfolio and Engineering
• Manage Price List and Product Catalog updates to support the product development process and Go to Market activities
• Work with product teams to review their requirements, conduct analysis on pricing and markets in order to define the requirements required to be implemented into the Product Catalog

Go-To-Market Strategy and Process

• Work cross-functionally with Product, Engineering, Revenue Operations, Design and others to ensure that development and go-to-market messaging is aligned to the goals and strategies of Product Management
• Provide support to global portfolio management office in collaboration with centralized Agile Team to ensure timely delivery of prioritized product Outcomes
• Facilitate creative and functional reviews, intake feedback and execute follow-ups with various partners
• Develop, iterate, and maintain business processes, best practices, and training documentation
• Liaison among stakeholders to analyze, prioritize, communicate and validate requirements for changes to business processes, policies and information systems

Skills/Qualifications

• 8+ years of experience in marketing, pricing, Product Launch or related field
• Highly analytical, able to summarize large amounts of data from different sources into a cohesive message
• Strong communication skills, experienced in tailoring messaging and communications for different audiences and comfortable delivering compelling presentations.
• Experience working as a partner to senior leadership in Sales, Marketing & Product functions
• Experienced in CRM (Salesforce), Atlassian and product management tools
• Must be able to rally teams cross-functionally, driving collaboration and cohesion across the organization to accomplish a single goal
• Process improvement expert; identifying gaps, implementing improvements and measuring the success and return on investment.
• Knowledge of Product Management methodology and policies/controls
• In depth knowledge of pricing analysis and financial analysis/modeling
• Maintain working knowledge of current and proposed best practices, regulatory rules and related emerging issues and compelling events
• Work with Development teams to prioritize work, manage backlog, release planning and deployment plans

Perks and Benefits (Canada)

Note: We have reopened our Canadian and US offices but will continue to offer flexible onsite and remote work options. Our Benefits are designed to reflect this and include:

• Comprehensive health benefits starting on day one
• RRSP Matching Plan

: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December * Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7

• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Virtual fitness classes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

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