Job Description

Company DescriptionTorstar Corporation is a progressive media organization with a long, proud history in newspapers and a passion for capitalizing on the fluid world of digital and mobile media. Torstar\xe2\x80\x99s vision for success is driven by a deep customer-centric obsession, continued journalistic excellence, advanced data-driven competency and a culture that is selfless, focused, agile, collaborative and results driven. The successful candidate will be a champion of those priorities while keeping the customer at the heart of all of the creative work that they will be doing.Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.Email newsletters and alerts are a pillar of our digital subscription and advertising business. In this role inside Torstar\xe2\x80\x99s product team, reporting to the Newsletters Director, you\xe2\x80\x99ll help manage a growing portfolio of email, on-site and in-app products, with an initial focus on identifying, prioritizing and addressing technical issues that will improve deliverability, advertising, and engagement metrics. You\xe2\x80\x99d also help scale and supervise some of the products that help us get our emails to a wider audience and generate more paying subscribers, traffic and revenue, like on-site overlays, in-newsletter banners, and promotional emails.The ideal candidate is relentless, selfless and creative. You\xe2\x80\x99d need to work quickly, thoughtfully and collaboratively, and to get to the bottom of a tricky problem, you\xe2\x80\x99d have to be as comfortable wading into Google Postmaster Tools or ad code as you are your colleagues\xe2\x80\x99 meeting calendars.

• Improving our email reliability on both the deployment and delivery sides, ensuring our newsletters and email alerts are deploying on schedule as intended and landing in inboxes quickly and reliably
• Helping execute our newsletter strategy by managing some of the email products we have now, as well as those outside of email that grow our email base
• Gathering and incorporating feedback to continuously refine products and ensure they meet user needs and business objectives, especially subscription and commercial revenue
• Staying informed about industry trends and best practices, and leveraging that knowledge to keep our newsletter program competitive and effective
• Writing user stories and epics and delivering high-quality work inside our sprint cycle
• Collaborating with other teams \xe2\x80\x94 especially our marketing, newsroom, design, development, delivery and QA teams, along with our email vendor WhatCounts \xe2\x80\x94 to ensure our products work on launch and keep working thereafter
• Other duties as assigned

Qualifications

• Several years of relevant experience on or alongside a product or email marketing team
• Familiarity with deliverability metrics and trends, list hygiene and segmentation, as well as email service providers (ESPs)
• Experience working for news organizations or on newsletters is a plus
• Awareness of Torstar and the Star\xe2\x80\x99s coverage areas, especially local, regional and national news
• Excellent communication and collaboration skills, with a history of successful cross-functional teamwork
• Strong analytical skills, with the ability to interpret data and glean actionable insights

Salary Range $70,000 to $80,000Applications will be accepted until July 22, 2024If you\xe2\x80\x99re interested, please apply with a resume and cover letter.Additional InformationAODA
Torstar Group of Companies is committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.

Toronto Star