Job Description

ABOUT US

We love helping Canadians save money by empowering them with the tools to make smart financial decisions. We believe in financial transparency, product innovation, entrepreneurship and community. That is our modus operandi.

We are a talented team of product managers, product designers, engineers, and digital marketers building Canada\xe2\x80\x99s leading financial product comparison platform, Ratehub.ca (think Expedia, but for financial products). We compare mortgage rates, credit card rewards, deposit returns and insurance quotes.

We are looking for a Product Designer to join our growing team in downtown Toronto to lead one of our financial product verticals. You will own the whole product life cycle working closely with a product manager, business unit managers and developers. This role will report to our Design Team Lead. This is a great opportunity for someone who has developed the maturity and skills, in both UI and UX, required to anticipate business needs, as well as provide the dedicated focus on the end-user experience backed by defined data, research, and usability.

You, the candidate, will act as an integral part of our product team where you will have the opportunity to build the best fintech product experience for millions of Canadians. You will be an expert problem solver by using design thinking to define problems, conduct research to find reasonable solutions, build and test prototypes, and execute well-designed products.

Ratehub.ca offers a friendly, innovative and collaborative work environment. Our diverse and talented team drives our success, and we support each individual in fulfilling their potential.

YOUR QUALIFICATIONS

• You have 3-5 years of experience in consumer-facing applications applying user-centered design processes across web, mobile, and desktop applications
• A UI & UX portfolio that demonstrates strong problem solving and design skills
• You are able to think at a high level about product strategy and vision
• You can collect qualitative & quantitative data, identify unmet user needs and be able to provide recommendations for UX improvements
• You have a good knowledge and understanding of user research, including: usability testing, user interviews, card sorting, etc.
• You are capable of taking research insights during the exploration and discovery phase and in turn, define, design and execute into a well-designed product
• You have an excellent sense of design and a great knowledge of design principles, typography, grids, colors, and imagery. Bonus points if you are into interaction and motion design (UI)
• Experience working with or creating comprehensive design system (UI)
• You are familiar with front-end development (HTML, CSS, and Javascript) and be able to communicate effectively with engineers
• You are familiar with agile and lean UX processes
• You have a bachelor\xe2\x80\x99s degree (B.A., B.Sc., B.Des., B.Eng.) or other relevant education

Mindset

• You have empathy and advocate for users
• You are a champion of how to improve design processes
• You have an analytical mindset and strive to validate your design decisions with data and best practices
• You can draw out and incorporate useful insights and themes from user feedback and metrics
• You push the envelope and take risks
• You involve people with diverse backgrounds and skill sets in your process
• You thrive on feedback and constructive criticism and know how to prioritize and incorporate varying points of view
• You are a natural storyteller and prefer to present data in a story format
• You build trust and buy-in by articulating your design decisions, ideas, and solutions in an empathetic and practical manner to multiple stakeholders and non-designers

YOUR RESPONSIBILITIES

• You will collaborate with product managers and stakeholders to understand business and user needs
• You will spend half of your time performing qualitative user research and the other half executing on designs and working alongside the engineering team
• You will own the end-to-end product lifecycle and continuously iterate to improve user experience through ideation and research
• You will facilitate various kinds of design workshops, including: persona development and user journeys for different product verticals
• You will contribute to increasing conversion rates and driving user engagement to grow the business

CULTURE FIT

Fun: You bring your whole self to work and make an effort to contribute to our work place culture in a positive way

Do the right thing: You are able to assess both customer and company needs to make good business choices

Growth mindset: You love to learn and try new things

Hunger: You turn passion into action

Willing to Help: You care about your team members and are willing to help out outside your realm of expertise.

Impact orientated: You are motivated by results and track to completion

JOB PERKS

Competitive salary: We know it is expensive to live/work in Toronto

Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want

Benefits: Health is wealth

Casual dress code: If it is good enough for you, it is good enough for us

Team socials: ping pong, karaoke and VR playing to name a few!

HOW TO APPLY

Please submit your resume or a link to your LinkedIn profile, along with your portfolio showcasing your problem-solving capabilities in your design process. We would love to see your thought process and how you solve complex problems.

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