Job Description

Job Posting Title Product Delivery Manager, Billing, Flight and Land Use

Job Category IT Management

Language Requirements Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l\xe2\x80\x99\xc3\xa9ventualit\xc3\xa9 o\xc3\xb9 un candidat bilingue qualifi\xc3\xa9 n\xe2\x80\x99est pas disponible, un candidat unilingue qualifi\xc3\xa9 sera consid\xc3\xa9r\xc3\xa9.

Posting End Date 2023-05-29

Job Grade L1 Zone B

Pay Range Commensurate with Experience / Selon l\xe2\x80\x99exp\xc3\xa9rience

Job Summary The Product Delivery Manager is responsible for the delivery of Product from initial development, through deployment and adoption, ongoing support and ultimately to end of life.

The Product Delivery Manager will implement, test, deliver, and support their products throughout their life cycle. They will work collaboratively with the Product Manager, Product Family Leader, and the Architecture team to deliver a high quality product that is fully integrated with other products in the Product Family and across the portfolio of products.



What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Fulfill the Product Roadmap with on time releases that provide solutions to the business with high quality and within budget.
• Deliver products that align with the enterprise architecture and technology direction of NAV CANADA and are consistent with enterprise priorities.
• Drive deployment and adoption of product releases with the impacted business teams.
• Provide effective product support to ensure a high degree of end user satisfaction.
• Follow an effective control framework on production systems and ensure new systems meet internal compliance requirements.
• Contribute to and follow a consistent product delivery framework and associated controls.
• Maintain effective and positive relationships with internal and external stakeholders involved in product delivery at all levels.
• Provide coaching, mentorship and positive leadership of the Product Delivery team to maintain a healthy and productive workplace.
• Work effectively and in a highly collaborative fashion with other teams in Technology
• Delegate effectively and monitor progress to achieve expected results
• Accountable and responsible for a team of Technology professionals working through technical leads and specialists.
• Provide direct management for Business Analysts focused on testing, developers and other related technical resources (including directing & monitoring day-to-day activities, determining staff requirements, conducting regular performance assessments and conferring discipline).
• Manage delegated portion of the Director\xe2\x80\x99s budget by monitoring and reporting activity against budgets and responding to variances.
• Commit corporate funds through the authority to negotiate, conclude and manage professional resources contracts
• Ensure the responsible use of all resources and assets for the benefit of NAV CANADA; manage operating and capital expenditures in line with applicable budgets and approvals, and in accordance to stated company and IM objectives and priorities.
• Lead projects according to standards set by the Project Delivery Group

What you bring:

• Bachelor\'s Degree in Computer Sciences, Information Technology or IT Project Management or equivalent experience
• 3-5 years of experience as a delivery manager
• 3-5 years of experience managing people in a business or IT environment
• Demonstrable knowledge of the delivery of information technology solutions
• Familiarity with the principles of product management
• Experience in Billing and Accounting systems
• Experience in Project Management

How others describe you:

• Ability to deliver presentations to a large audience and to senior management
• Ability to develop guidelines, policies and procedures
• Ability to make insightful, timely decisions to difficult and complex situations
• Ability to work across organizational boundaries and solve problems within a distributed team
• Ability to work in a fast-paced environment
• Depth of skills across a breadth of IT disciplines, processes, practices and procedures
• Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence and service
• Ability to manage people and projects and handle multiple tasks with conflicting priorities
• Strong leadership and team skills in a technical environment.
• Ability to inspire, influence, coach and mentor staff at all levels
• Ability to review complex technical systems
• Strong change management skills applied to dealing with rapid and iterative changes, and the associated ambiguity

Working Conditions:

• This position is based at Ottawa Logistics Centre and may be eligible for a flexible work arrangement.
• Travel is required less than 10% of the time

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA\xe2\x80\x99s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Nav Canada