We are seeking a dynamic and results-driven Automotive Product Advisor to join our dealership team. The ideal candidate will excel in sales, possess excellent negotiation and communication skills, and have a passion for delivering exceptional customer service. This role offers the opportunity to engage with clients in a highly respected automotive brand, manage a robust sales inventory, and contribute to the growth of our dealership through effective marketing and sales strategies. Multilingual abilities, especially bilingual proficiency in French, are highly valued to serve our diverse customer base. The Automotive Product Advisor will play a pivotal role in building lasting relationships with customers and driving dealership success.
Duties
Engage with prospective clients through retail sales efforts to generate new business opportunities
Conduct product (vehicle) presentations to promote vehicle options and dealership services
Manage and nurture an active client list
Utilize strong negotiation skills to close deals effectively while maintaining customer satisfaction
Upsell additional products and services, including warranties and accessories, to maximize sales income potential
Support customers throughout the entire sales process, from initial inquiry to final delivery
Maintain comprehensive knowledge of current vehicle inventory, features, and market trends
Collaborate with the marketing team to develop strategies that attract new customers and retain existing ones
Provide excellent customer service by addressing inquiries promptly via phone or in person, utilizing proper phone etiquette
Maintain organized records of sales activities, customer interactions, and follow-up schedules
Experience
Proven experience in retail automotive sales or dealership environments is preferred
Strong background in outside sales, B2B sales, or import vehicle sales is advantageous
Demonstrated success closing deals effectively
Bilingual proficiency in French, is highly desirable
Experience with sales management tools and CRM systems is a plus
Excellent communication skills, both verbal and written, with a focus on customer service excellence
Strong organizational skills with the ability to multitask and prioritize effectively
Knowledge of marketing strategies related to automotive sales is beneficial
Familiarity with negotiation techniques, upselling strategies, and deal closing processes is essential
Job Type: Full-time
Pay: $65,000.00-$125,000.00 per year
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Store discount
Experience:
Sales related: 1 year (preferred)
Licence/Certification:
Ontario Drivers License (required)
Work Location: In person
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