White Point Golf Club, a Donald Ross-designed golf course located at White Point Resort, is seeking a motivated and customer-focused Pro Shop Manager to lead golf pro shop operations, retail sales, and tee-time management. The course is situated directly on Nova Scotia's picturesque South Shore ocean, offering a truly unique and scenic working environment.
Position Summary
This role is ideal for someone with experience in retail management, hospitality, or golf course operations who enjoys working in a community-driven resort setting. The Pro Shop Manager plays a key role in delivering an exceptional member and guest experience, managing POS systems, supporting tournaments and events, and supervising staff and volunteers throughout the golf season.
Key Responsibilities
Golf Pro Shop & Retail Operations
Manage daily Pro Shop operations, including opening and closing procedures
Process sales, memberships, and green fees using the POS system (Lightspeed experience an asset)
Oversee inventory management, ordering, pricing, and merchandising
Maintain organized, attractive retail displays
Tee Sheet & Golf Operations
Manage tee time bookings, walk-ins, and tee sheet management
Support smooth pace of play and positive on-course flow
Act as the primary point of contact for daily play inquiries
Customer Service & Member Experience
Provide friendly, professional customer service to members and guests
Promote memberships, leagues, events, and merchandise
Address customer questions and concerns in a positive, timely manner
Staff & Volunteer Supervision
Schedule, train, and supervise Pro Shop staff and volunteers
Ensure adequate coverage during operating hours, tournaments, and events
Foster a welcoming, team-oriented work environment
Financial & Administrative Duties
Handle cash management, POS reports, and daily reconciliation
Support seasonal planning, sales tracking, and basic reporting
Follow established financial controls and procedures
Tournaments & Events
Assist with golf tournaments, leagues, and special events
Support registration, scoring coordination, and prize distribution
Qualifications & Skills
Experience in golf pro shop operations, retail management, or hospitality preferred
Strong customer service and communication skills
Comfortable using POS systems and basic computer applications
Knowledge of golf rules, etiquette, and pace of play an asset
Strong organizational and time-management skills
Reliable, detail-oriented, and able to work independently
Availability to work weekends and holidays during the golf season
What We Offer
Golfing privileges
Employee discounts on Pro Shop Apparel
Seasonal employment at a well-established Nova Scotia golf course
Supportive, community-focused team environment
Opportunity to shape the player experience at a historic 9-hole course
Competitive seasonal compensation based on experience
Job Types: Full-time, Fixed term contract
Contract length: 8 months
Pay: $35,000.00-$40,000.00 per year
Benefits:
Flexible schedule
Store discount
Ability to commute/relocate:
Hunts Point, NS: reliably commute or plan to relocate before starting work (required)
Work Location: In person