Job Description

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Principal Associate, Product Management

You might know us as a credit card company, but we're about much more than that. We're a data-driven company that is inspired by our customers' needs, and passionate about making their lives simpler.

Our product managers build experiences that help to make a difference in our customers' lives, while enhancing their relationship with credit. They start with a problem, gain insights around it, and then come up with solutions that meet their needs.

We're all-in on the cloud and leaders in the adoption of open-source, RESTful APIs, microservices, and containers. We build our own products and release them with speed and agility.

As the Canada Correspondence Product Owner, you will own the technology for our written correspondence that reaches customers, which continues to evolve as we create new products and communications. You will work with your Canada-based technology team to enable the Canadian components of the composition system which generates written letters and statements to customers. You'll define the future strategy for how these technologies impact Canadian cardholders and you will work with other teams to support paperless adoption, digital-first delivery, new communications, the future of the enterprise letter platform, and quality vendor execution for our physical printing. Day to day, you'll lead the Agile working environment for the technology team and ensure effective story management and remove roadblocks and impediments to enable successful delivery of your strategy.

Basic Qualifications:

3-5 years of Product Management experience

Experience successfully delivering a software product, or working in an Agile environment

Strong quantitative and qualitative skills; able to make data-driven decisions and provide recommendations to drive action

Bachelor's degree in business, finance, engineering or relevant field

Proven leader, motivator, and effective decision maker with a detailed understanding of digital product management

Advanced Qualifications:

Experience working in online content publishing or content delivery

Experience working in financial services technology

Master's degree in business, finance, or engineering

Capital One is adopting a flexible hybrid working model - one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we're open to discussing flexible working arrangements that will best accommodate you.

At Capital One Canada the health and safety of our associates, customers and communities are our highest priorities and as a result, our offices are currently closed. When and how we transition from virtual to flexible hybrid will be guided by local government and health authority guidance.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).