Job Description

Job Title: Principal Architect - Loyalty Solutions


Location: Toronto, Ontario




Purpose




Seeking a Principal Architect to provide strategic architectural solutions for our product suite within the Travel, Transportation, and Logistics (TTL) domain.




This role demands a deep understanding of business challenges to conceptualize and build innovative platforms and frameworks, delivering high-value technology consulting to our clients.




You will serve as a thought leader, shaping the future of our industry.




This position is critical to the growth of IBS Canada and its ability to deliver complex, high-value programs to global airlines.




Success hinges on your expertise with our proprietary productsaEUR"iFlyLoyalty, iLogistics, and iReportaEUR"which are foundational to our long-term client relationships and digital transformation initiatives.

Professional Experience



.

15+ years of total professional experience

, with at least

5 years in a Principal Architect role.

A proven track record in leading large-scale digital transformation programs is essential.




. BacheloraEUR(TM)s degree in Engineering/

Master's degree in Computer Application

or a related field is preferred.

Technical Expertise



.

Deep and extensive experience in the Loyalty Domain

, with

10+ years of dedicated expertise

in this area.




. I

n-depth knowledge of modern architecture patterns,

including cloud computing, microservices (design patterns, REST/gRPC, gateways, service mesh), and streaming architectures.




.

Hands-on proficiency

with a variety of technologies such as Java, Spring Boot, Hibernate, PostgreSQL, Oracle, Python, and open-source platforms.




.

Extensive experience with DevOps practices,

containerization, and the design of modern data architectures, including ETL processes, data archiving, and purging.




.

Skilled in Domain-Driven Design (DDD)

and evolutionary architecture principles, with a strong understanding of strategic and tactical software architecture patterns.




.

Proven ability to design and maintain observability platforms

for monitoring application health and performance.

. Expertise in application configuration and deployment

, with experience managing different customer environments.




.

Familiarity with FinOps

principles and managing infrastructure costs to support forecasting and reporting.

Leadership & Strategy



.

Demonstrated capability to lead and mentor a team of experienced architects,

fostering innovation and sound decision- making.




.

Proven ability to influence and drive C-suite level discussions

and report on key metrics (OKRs/KPIs) and roadmap progress.




.

Proficient in creating impactful dashboards and reports

for senior leadership and clients, using data to inform strategic decisions.

. Exceptional soft skills

, including communication, problem-solving, and attention to detail, are crucial for effective stakeholder and team management.




Key Responsibilities

Strategic Leadership & Governance

. Drive technology strategy

by collaborating with IT and business functions to propose and lead strategic initiatives.





.

Establish and enforce governance mechanisms

, such as Architecture Review Boards (ARBs) and Centers of Excellence (CoEs), to ensure best practices.

. Advise business stakeholders

on the adoption of digital technologies to improve business performance.

Technical Architecture & Oversight

. Serve as a key technical consultant

by providing architectural review and oversight for products and projects.




.

Define and review technical architecture

, including microservice and cloud migrations, deployment strategies, and data migration plans.

. Enforce common, reusable architectural frameworks

and development platforms to ensure consistency and efficiency.

. Support product teams

in modernizing their architectural landscape and processes to align with the latest technology trends.

Stakeholder Management

. Act as the primary technical point of contact

for stakeholders across Canada and North America, including IBS Canada, IBS offshore teams, and clients.

. Manage relationships with flagship customers,

enabling them to influence the product roadmap while ensuring they benefit from community enhancements. Project Delivery & Collaboration

. Ensure the successful and on-schedule delivery

of projects within budget, maintaining client trust and strengthening the company's reputation.

. Collaborate effectively with multiple product verticals

within the organization to facilitate cross-functional success.