Job Description

Job Title: Principal Architect - Loyalty Solutions

Location: Toronto, Ontario

Purpose

Seeking a Principal Architect to provide strategic architectural solutions for our product suite within the Travel, Transportation, and Logistics (TTL) domain.

This role demands a deep understanding of business challenges to conceptualize and build innovative platforms and frameworks, delivering high-value technology consulting to our clients.

You will serve as a thought leader, shaping the future of our industry.

This position is critical to the growth of IBS Canada and its ability to deliver complex, high-value programs to global airlines.

Success hinges on your expertise with our proprietary products--iFlyLoyalty, iLogistics, and iReport--which are foundational to our long-term client relationships and digital transformation initiatives.

Professional Experience

o15+ years of total professional experience, with at least 5 years in a Principal Architect role. A proven track record in leading large-scale digital transformation programs is essential. oBachelor's degree in Engineering/ Master's degree in Computer Application or a related field is preferred.
Technical Expertise

Deep and extensive experience in the Loyalty Domain, with 10+ years of dedicated expertise in this area. In-depth knowledge of modern architecture patterns, including cloud computing, microservices (design patterns, REST/gRPC, gateways, service mesh), and streaming architectures. Hands-on proficiency with a variety of technologies such as Java, Spring Boot, Hibernate, PostgreSQL, Oracle, Python, and open-source platforms. Extensive experience with DevOps practices, containerization, and the design of modern data architectures, including ETL processes, data archiving, and purging. Skilled in Domain-Driven Design (DDD) and evolutionary architecture principles, with a strong understanding of strategic and tactical software architecture patterns. Proven ability to design and maintain observability platforms for monitoring application health and performance. Expertise in application configuration and deployment, with experience managing different customer environments. Familiarity with FinOps principles and managing infrastructure costs to support forecasting and reporting.
Leadership & Strategy

Demonstrated capability to lead and mentor a team of experienced architects, fostering innovation and sound decision-making. Proven ability to influence and drive C-suite level discussions and report on key metrics (OKRs/KPIs) and roadmap progress. Proficient in creating impactful dashboards and reports for senior leadership and clients, using data to inform strategic decisions. Exceptional soft skills, including communication, problem-solving, and attention to detail, are crucial for effective stakeholder and team management.
Key Responsibilities

Strategic Leadership & Governance

Drive technology strategy by collaborating with IT and business functions to propose and lead strategic initiatives. Establish and enforce governance mechanisms, such as Architecture Review Boards (ARBs) and Centers of Excellence (CoEs), to ensure best practices. Advise business stakeholders on the adoption of digital technologies to improve business performance.
Technical Architecture & Oversight

Serve as a key technical consultant by providing architectural review and oversight for products and projects. Define and review technical architecture, including microservice and cloud migrations, deployment strategies, and data migration plans. Enforce common, reusable architectural frameworks and development platforms to ensure consistency and efficiency. Support product teams in modernizing their architectural landscape and processes to align with the latest technology trends.
Stakeholder Management

Act as the primary technical point of contact for stakeholders across Canada and North America, including IBS Canada, IBS offshore teams, and clients. Manage relationships with flagship customers, enabling them to influence the product roadmap while ensuring they benefit from community enhancements.
Project Delivery & Collaboration

Ensure the successful and on-schedule delivery of projects within budget, maintaining client trust and strengthening the company's reputation. Collaborate effectively with multiple product verticals within the organization to facilitate cross-functional success.
Contact information

Name : Arun George Philip Designation: Group Manager - Human Resources Email : arun.philip@ibsplc.com Contact Number : +15147923561

Job Type: Full-time

Benefits:

Dental care Paid time off Vision care
Work Location: In person