Job Description

About Gen:Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We\'re always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives.When you\xe2\x80\x99re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.If this sounds like you\xe2\x80\x94Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow\xe2\x80\x94join us!About the Role:NortonLifeLock is seeking a high-energy and competitive Partner Account Executive (Account Manager) passionate about growing and expanding our presence with Best Buy (US). In this role, you will use your experience in software and consumer electronics to drive growth within the account, enhance current business, secure premium placement and grow our overall share and presence. You will create and execute compelling promotional opportunities to increase revenue and market share. You will be expected to manage your accounts with a sense of purpose and urgency.Your mission is to use your knowledge of software, consumer electronics and the overall partner channel to leverage every advantage these key accounts can offer to NortonLifeLock. Whether it be improved placement and visibility on etailer sites, software integration strategies, category development, customer outreach, promotional events or a combination of these, you\xe2\x80\x99ll find every available way to drive growth through our retail partners.Responsibilities:

• The primary point of contact for the management and strategy of our retail channel accounts with a focus on driving sales performance through those partners\' key initiatives.
• Create, develop, and maintain relationships with key decision makers at our retail partners; with a focus on strategic, high-level executive contacts.
• Develop a consultative sales relationship with retail partners and provide thought leadership in selling and growing security and digital safety.
• Drive line reviews, joint business planning, quarterly business reviews and supply chain processes.
• Assess market conditions, define the appropriate marketing campaigns/initiatives and drive execution, often in partnership with channel programs, marketing communications, finance, product marketing and sales.
• Create and execute channel goals, strategies, tactics, and annual sales plan leveraging internal resources to maximize sales growth.
• Develop Key Performance Indicators for success in our retail channel, track them regularly and communicate them to key stakeholders often. Know what success looks like and measure progress frequently.
• Bring customer insights and relevant market intelligence back to internal cross-functional teams.
• Stay informed of competitive activity in the retail space and the overall channel, and know how our products are performing in all your accounts.
• Provide accurate and timely forecasting inputs to the Operational and Finance teams.
• Respond to internal requests for customer performance and sales progress quickly and accurately.
• Build robust internal presentations to communicate strategies and partner considerations to key stakeholders including financial analysis, customer insights and category trends and crafting a narrative that concisely and compellingly explains key messages.
• Meet with your accounts, attend trade shows, partner training events, etc.
• Maintain advertising planning schedules that create positive net bookings, drive quarterly marketing plans, translate high-level objectives into workable tactics, program forecasting and ROI analysis, and assess and measure marketing campaign effectiveness.
• Create and approve in-store point-of-sale material and plan-o-grams with customer messaging, and create customized SKUs and product bundles.
• Manage marketing operation activities including MDF compliance tracking, invoicing and partner payments.

Qualifications:

• Ability to lead, coach, and influence those around you to perform and achieve results in line with department strategy and goals.
• Excellent leadership and communication skills with the ability to influence across a matrixed organization and with a complex retail customer.
• Excellent analytical, problem-solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities.
• Strong planning and organizational skills to work in a fast-paced environment and manage multiple projects and priorities.
• Excellent communication, influencing and interpersonal skills to build relationships and collaboration across different departments.
• Previous experience with presenting presentations to groups, senior management, etc. is required.
• Self-starter and driven personality, able to understand account level P&L, ROI and how they fit with department and corporate objectives.
• Sales and relationship-building experience with a mix of account management, marketing strategy, and new business development skills.
• Experienced with new product launches.
• Capability of communicating to all levels of the organization, both internally and in customer organizations.
• Strong presentation building and delivery skills using programs like MS PowerPoint or other widely used presentation tools.
• Strong analytical skills to determine customer account profitability and propose activities that balance strong growth with improving profitability.
• Demonstrated time management skills as it relates to account management and internal collaboration.
• Expertise in budgeting and forecasting.
• Ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience selling security and identity theft protection products to etail accounts.
• Strong understanding of, and ability to demonstrate, computer apps, smart phones, tablet computers, either in an iOS, Android or PC platform.
• Proficient with Salesforce.com.

Required Competencies:

• Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high- energy, and enthusiasm.
• Works Independently: Takes ownership of the account and works cross-functionally internally and with the account to develop business plans and deals to deliver growth.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Drives Results: Consistently achieving desired results, even under tough circumstances.
• Situational Adaptability: Adapting approach and demeanor in real-time to match the shifting demands of different situations.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. .Gen complies with all anti-discrimination laws.To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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